Evergreen Crossing and the Lofts: Staffing, Turnover, and Inspection Record
Evergreen Crossing and the Lofts is a 109-bed for-profit nursing home in Indianapolis, Indiana, part of Communicare Health. In the CMS August 2026 release it reported 2.19 nurse aide hours per resident per day, about the same as the Indiana average of 2.23, and 52.7% nursing staff turnover (Indiana average 45.9%).
Evergreen Crossing and the Lofts
5404 Georgetown RoadIndianapolis, IN 46254
Marion County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Evergreen Crossing and the Lofts, nurse aides logged 2.19 hours per resident per day, about the same as the Indiana average. With about 94 residents a day, that works out to roughly 205 aide hours a day, or about 26 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Indiana avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.19 | 2.23 | 2.32 |
| Licensed practical nurses | 0.94 | 0.78 | 0.86 |
| Registered nurses | 0.41 | 0.67 | 0.69 |
| All nursing staff | 3.55 | 3.68 | 3.86 |
| All nursing staff, weekends | 3.16 | 3.24 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
52.7% of nursing staff at Evergreen Crossing and the Lofts left over the year CMS measured, against a Indiana average of 45.9% and a US average of 45.8%. Registered nurse turnover was 75.0%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 17, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 18 health deficiencies (Indiana average 7.2). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Evergreen Crossing and the Lofts holds 2 of 5 overall; the Indiana average is 3.1.
About Evergreen Crossing and the Lofts
- Ownership: For profit - Corporation
- Chain: Communicare Health, 110 homes
- Legal name: Hancock Regional Hospital
- Medicare and Medicaid certified since: Dec 11, 2014
- Councils: resident council
- Area: urban
Nursing homes near Evergreen Crossing and the Lofts
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Robin Run Health Center Indianapolis · SFF candidate · abuse citation | 1.6 | 84 | 2.89 | 4.27 | 66.2% | 1 | $119,592 |
| Northwest Manor Health Care Center Indianapolis | 2.8 | 126 | 2.38 | 3.96 | 24.2% | 3 | None |
| Alpha Home - a Waters Community Indianapolis | 3.8 | 86 | 1.86 | 3.24 | 34.7% | 1 | $22,386 |
| Eagle Valley Meadows Indianapolis | 4.2 | 114 | 2.24 | 3.63 | 31.4% | 2 | None |
| Hooverwood Indianapolis · abuse citation | 4.2 | 155 | 3.14 | 4.80 | — | 1 | $41,064 |
| Marquette Indianapolis | 4.4 | 57 | 2.74 | 4.43 | 23.7% | 5 | None |
| Harcourt Terrace Nursing and Rehabilitation Indianapolis | 4.6 | 100 | 2.26 | 3.64 | 42.4% | 2 | None |
| Westpark a Waters Community Indianapolis | 4.7 | 89 | 1.74 | 3.27 | 76.1% | 1 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.