Dept of State Hospitals - Metropolitan SNF: Staffing, Turnover, and Inspection Record
Dept of State Hospitals - Metropolitan SNF is a 102-bed government-run nursing home in Norwalk, California. In the CMS August 2026 release it reported 0.89 nurse aide hours per resident per day, 67% below the California average of 2.65, and 22.6% nursing staff turnover (California average 36.7%).
Dept of State Hospitals - Metropolitan SNF
11401 South Bloomfield AvenueNorwalk, CA 90650
Los Angeles County
CMS Care Compare, August 2026 release
Special Focus Facility candidate. CMS lists this home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues.
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Dept of State Hospitals - Metropolitan SNF, nurse aides logged 0.89 hours per resident per day, 67% below the California average. With about 56 residents a day, that works out to roughly 50 aide hours a day, or about 6 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | California avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 0.89 | 2.65 | 2.32 |
| Licensed practical nurses | 4.95 | 1.20 | 0.86 |
| Registered nurses | 3.96 | 0.67 | 0.69 |
| All nursing staff | 9.80 | 4.52 | 3.86 |
| All nursing staff, weekends | 9.04 | 4.09 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
22.6% of nursing staff at Dept of State Hospitals - Metropolitan SNF left over the year CMS measured, against a California average of 36.7% and a US average of 45.8%. Registered nurse turnover was 24.0%.
Inspections and penalties
State inspectors last completed a standard health inspection on Dec 8, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 23 health deficiencies (California average 15.7). CMS lists 3 fines totaling $134,583 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 7, 2026 | Fine | $51,490 |
| Dec 8, 2025 | Fine | $65,521 |
| Dec 8, 2025 | Payment Denial | 34 days from Jan 6, 2026 |
| Jul 2, 2024 | Fine | $17,572 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Dept of State Hospitals - Metropolitan SNF holds 2 of 5 overall; the California average is 3.2.
About Dept of State Hospitals - Metropolitan SNF
- Ownership: Government - State
- Legal name: Legal Business Name Not Available
- Medicare and Medicaid certified since: Aug 13, 1998
- Councils: resident council
- Area: urban
Nursing homes near Dept of State Hospitals - Metropolitan SNF
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Cottage Crest Post Acute Norwalk | 1.8 | 59 | 2.62 | 4.53 | 40.0% | 2 | $66,245 |
| Norwalk Skilled Nursing & Wellness Centre, LLC Norwalk | 1.9 | 99 | 2.49 | 4.16 | — | 1 | $72,794 |
| Southland Norwalk | 2.3 | 120 | 2.52 | 4.40 | 41.7% | 1 | $38,376 |
| Intercommunity Healthcare & Rehabilitation Center Norwalk | 2.4 | 86 | 2.58 | 5.04 | 42.1% | 2 | $20,654 |
| Studebaker Healthcare Center Norwalk · abuse citation | 2.5 | 99 | 2.97 | 4.48 | 44.1% | 1 | $27,378 |
| The Orchard - Post Acute Care Whittier | 2.8 | 162 | 2.97 | 4.34 | 30.9% | 2 | $14,950 |
| Presbyterian Intercomm Hosp Dp/Snf Whittier | 2.8 | 35 | 3.07 | 10.07 | 20.0% | 5 | None |
| Imperial Healthcare Center La Mirada | 2.9 | 99 | 2.55 | 4.06 | 24.2% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.