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Crystal Lake Rehabilitation and Care Center: Staffing, Turnover, and Inspection Record

Crystal Lake Rehabilitation and Care Center is a 71-bed for-profit nursing home in Pascoag, Rhode Island. In the CMS August 2026 release it reported 2.23 nurse aide hours per resident per day, 9% below the Rhode Island average of 2.46, and 57.6% nursing staff turnover (Rhode Island average 40.6%).

Certified for Medicare and Medicaid · CMS number 415099

Crystal Lake Rehabilitation and Care Center

999 South Main Street
Pascoag, RI 02859
Providence County
Aide hours per resident a day
2.23
Rhode Island average 2.46
Nursing staff turnover
57.6%
Rhode Island average 40.6%
Certified beds
71
about 45 residents a day
Fines, last 3 years
15
$306,656 total

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Crystal Lake Rehabilitation and Care Center, nurse aides logged 2.23 hours per resident per day, 9% below the Rhode Island average. With about 45 residents a day, that works out to roughly 101 aide hours a day, or about 13 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.

Staff hours per resident per day at Crystal Lake Rehabilitation and Care Center, Rhode Island average, and US average
Hours per resident per dayThis homeRhode Island avgUS avg
Nurse aides (CNAs)2.232.462.32
Licensed practical nurses0.310.490.86
Registered nurses1.040.760.69
All nursing staff3.583.713.86
All nursing staff, weekends3.133.343.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

57.6% of nursing staff at Crystal Lake Rehabilitation and Care Center left over the year CMS measured, against a Rhode Island average of 40.6% and a US average of 45.8%. Registered nurse turnover was 57.1%. 1 administrator left over the same period.

Nursing staff turnover
57.6%
Rhode Island 40.6% · US 45.8%
Registered nurse turnover
57.1%
Rhode Island 37.9% · US 42.9%
Administrators who left
1
Rhode Island average 0.4

Inspections and penalties

State inspectors last completed a standard health inspection on Apr 17, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Rhode Island average 9.2). CMS lists 15 fines totaling $306,656 and 2 payment denials in the last three years.

Health deficiencies, latest cycle
6
From complaints
0
Infection-control citations
—
Payment denials, 3 years
2
Fines and payment denials at Crystal Lake Rehabilitation and Care Center, last three years
Inspection datePenaltyAmount or length
Sep 25, 2024Fine$29,328
Jun 13, 2024Fine$27,213
Feb 27, 2024Fine$105,651
Feb 27, 2024Fine$10,845
Feb 27, 2024Payment Denial2 days from May 27, 2024
Feb 27, 2024Fine$9,318
Feb 20, 2024Fine$4,938
Feb 12, 2024Fine$4,938
Jan 22, 2024Fine$14,814
Jan 8, 2024Fine$4,938
Jan 2, 2024Fine$4,545
Dec 11, 2023Fine$13,762
Dec 7, 2023Fine$53,430
Dec 7, 2023Payment Denial8 days from Dec 29, 2023
Nov 20, 2023Fine$4,587
Nov 13, 2023Fine$4,587
Oct 23, 2023Fine$13,762

CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Crystal Lake Rehabilitation and Care Center holds 1 of 5 overall; the Rhode Island average is 2.9.

Overall
1 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
3 of 5

About Crystal Lake Rehabilitation and Care Center

  • Ownership: For profit - Limited Liability company
  • Legal name: CL Operating LLC
  • Medicare and Medicaid certified since: Sep 1, 1991
  • Councils: resident council
  • Area: urban

Nursing homes near Crystal Lake Rehabilitation and Care Center

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Crystal Lake Rehabilitation and Care Center. Column headers sort the table.
Bayberry Commons
Pascoag
0.21102.433.4945.6%2$51,948
Overlook Nursing and Rehabilitation Center
Pascoag
1.81002.583.7140.7%3$10,358
Greenville Operations RI LLC DBA Greenville Skille
Greenville · SFF candidate
6.71312.323.6234.9%1$336,776
Cedar Haven Operations LLC DBA Lake Forrest Health
Smithfield · abuse citation
6.91332.033.2646.9%1$112,473
Stillwater Assisted Living and Skilled Nursing Com
Greenville
7.7802.253.4536.9%4None
St Antoine Residence
North Smithfield
8.72602.663.8835.9%4$38,519
The Friendly Home
Woonsocket
9.01262.443.6651.9%1$107,709
Matulaitis Rehabilitation & Skilled Care
Putnam
9.01192.283.6325.3%5None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Rhode Island

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.