Continuing Healthcare at Willow Haven: Staffing, Turnover, and Inspection Record
Continuing Healthcare at Willow Haven is a 81-bed for-profit nursing home in Zanesville, Ohio, part of Certus Healthcare. In the CMS August 2026 release it reported 1.85 nurse aide hours per resident per day, 11% below the Ohio average of 2.09, and 39.1% nursing staff turnover (Ohio average 48.7%).
Continuing Healthcare at Willow Haven
1020 Taylor StreetZanesville, OH 43701
Muskingum County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Continuing Healthcare at Willow Haven, nurse aides logged 1.85 hours per resident per day, 11% below the Ohio average. With about 72 residents a day, that works out to roughly 134 aide hours a day, or about 17 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Ohio avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.85 | 2.09 | 2.32 |
| Licensed practical nurses | 0.74 | 0.95 | 0.86 |
| Registered nurses | 0.54 | 0.64 | 0.69 |
| All nursing staff | 3.14 | 3.69 | 3.86 |
| All nursing staff, weekends | 2.79 | 3.28 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
39.1% of nursing staff at Continuing Healthcare at Willow Haven left over the year CMS measured, against a Ohio average of 48.7% and a US average of 45.8%. Registered nurse turnover was 28.6%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 21, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 36 health deficiencies (Ohio average 10.7). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Continuing Healthcare at Willow Haven holds 1 of 5 overall; the Ohio average is 3.2.
About Continuing Healthcare at Willow Haven
- Ownership: For profit - Corporation
- Chain: Certus Healthcare, 14 homes
- Legal name: Continuing Healthcare Willow Haven LLC
- Medicare and Medicaid certified since: Jun 27, 2002
- Councils: resident and family councils
- Area: rural
Nursing homes near Continuing Healthcare at Willow Haven
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Adams Lane Healthcare and Rehabilitation Center Zanesville | 0.6 | 114 | 1.45 | 2.80 | 46.2% | 2 | $33,203 |
| Oaks at Bethesda the Zanesville | 0.7 | 55 | 1.77 | 3.72 | 26.0% | 5 | None |
| Continuing Healthcare at Cedar Hill Zanesville | 0.9 | 90 | 1.86 | 3.23 | 38.3% | 2 | $30,227 |
| The Oaks Rehabilitation and Healthcare Center Zanesville | 1.7 | 75 | 2.42 | 3.73 | — | 1 | $54,030 |
| Altercare Zanesville Inc. Zanesville | 2.7 | 99 | 2.34 | 3.65 | 51.3% | 2 | $198,156 |
| Continuing Healthcare at Beckett House New Concord | 14.8 | 85 | 2.06 | 3.33 | 36.6% | 2 | $44,060 |
| Altercare Somerset Inc. Somerset | 18.6 | 79 | 2.00 | 3.29 | 64.4% | 3 | None |
| Majestic Care of New Lexington New Lexington | 21.0 | 82 | 1.52 | 3.09 | 38.2% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.