Complete Care at the Boulevard: Staffing, Turnover, and Inspection Record
Complete Care at the Boulevard is a 156-bed for-profit nursing home in Chicago, Illinois, part of Complete Care. In the CMS August 2026 release it reported 1.70 nurse aide hours per resident per day, 19% below the Illinois average of 2.09, and 53.4% nursing staff turnover (Illinois average 44.5%).
Complete Care at the Boulevard
5905 West WashingtonChicago, IL 60644
Cook County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at the Boulevard, nurse aides logged 1.70 hours per resident per day, 19% below the Illinois average. With about 124 residents a day, that works out to roughly 210 aide hours a day, or about 26 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Illinois avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.70 | 2.09 | 2.32 |
| Licensed practical nurses | 0.88 | 0.64 | 0.86 |
| Registered nurses | 0.39 | 0.72 | 0.69 |
| All nursing staff | 2.97 | 3.45 | 3.86 |
| All nursing staff, weekends | 2.60 | 3.08 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
53.4% of nursing staff at Complete Care at the Boulevard left over the year CMS measured, against a Illinois average of 44.5% and a US average of 45.8%. Registered nurse turnover was 66.7%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 7, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 22 health deficiencies (Illinois average 12.5). CMS lists 5 fines totaling $300,062 and 4 payment denials in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Sep 25, 2025 | Fine | $30,167 |
| Feb 7, 2025 | Fine | $21,271 |
| Dec 9, 2024 | Fine | $103,732 |
| Dec 9, 2024 | Payment Denial | 6 days from Jan 2, 2025 |
| Oct 7, 2024 | Payment Denial | 4 days from Nov 1, 2024 |
| Feb 29, 2024 | Payment Denial | 27 days from Mar 23, 2024 |
| Feb 29, 2024 | Fine | $87,850 |
| Nov 28, 2023 | Fine | $57,042 |
| Nov 28, 2023 | Payment Denial | 45 days from Dec 23, 2023 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at the Boulevard holds 1 of 5 overall; the Illinois average is 2.5.
About Complete Care at the Boulevard
- Ownership: For profit - Corporation
- Chain: Complete Care, 85 homes
- Legal name: Mayfield Care and Rehabilitation Center LLC
- Medicare and Medicaid certified since: Dec 1, 1996
- Councils: resident council
- Area: urban
Nursing homes near Complete Care at the Boulevard
The closest homes by distance, with the same CMS figures. Select a column to sort.
| West Suburban Medical Ctr Oak Park · no staffing data submitted | 0.7 | 50 | — | — | — | 4 | None |
| The Austin Oasis Chicago · abuse citation | 0.8 | 216 | 1.19 | 1.94 | — | 1 | $577,293 |
| Ryze West Chicago | 1.0 | 234 | 1.33 | 2.28 | 47.3% | 2 | $67,915 |
| Oak Park Oasis Oak Park · abuse citation | 1.8 | 204 | 1.78 | 2.98 | 32.1% | 1 | $244,610 |
| Landmark of Cicero Rehabilitation and Nursing Cent Cicero · Special Focus Facility | 2.2 | 485 | 0.91 | 1.90 | 31.7% | — | $52,195 |
| Berkeley Nursing & Rehab Center Oak Park | 2.3 | 72 | 1.49 | 2.53 | 39.6% | 4 | $230,332 |
| Aperion Care Forest Park Forest Park · abuse citation | 2.9 | 232 | 1.78 | 3.26 | 38.2% | 1 | $387,772 |
| Central Nursing Home Chicago · abuse citation | 3.0 | 245 | 1.39 | 2.24 | 46.5% | 1 | $85,800 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.