Complete Care at Multi Medical Center LLC: Staffing, Turnover, and Inspection Record
Complete Care at Multi Medical Center LLC is a 118-bed for-profit nursing home in Towson, Maryland, part of Complete Care. In the CMS August 2026 release it reported 1.95 nurse aide hours per resident per day, 8% below the Maryland average of 2.12, and 36.4% nursing staff turnover (Maryland average 40.2%).
Complete Care at Multi Medical Center LLC
7700 York RoadTowson, MD 21204
Baltimore County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Multi Medical Center LLC, nurse aides logged 1.95 hours per resident per day, 8% below the Maryland average. With about 106 residents a day, that works out to roughly 207 aide hours a day, or about 26 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | Maryland avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.95 | 2.12 | 2.32 |
| Licensed practical nurses | 1.14 | 0.91 | 0.86 |
| Registered nurses | 0.97 | 0.84 | 0.69 |
| All nursing staff | 4.07 | 3.87 | 3.86 |
| All nursing staff, weekends | 3.70 | 3.47 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
36.4% of nursing staff at Complete Care at Multi Medical Center LLC left over the year CMS measured, against a Maryland average of 40.2% and a US average of 45.8%. Registered nurse turnover was 40.7%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 2, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 12 health deficiencies (Maryland average 17.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Multi Medical Center LLC holds 5 of 5 overall; the Maryland average is 3.1.
About Complete Care at Multi Medical Center LLC
- Ownership: For profit - Limited Liability company
- Chain: Complete Care, 85 homes
- Medicare and Medicaid certified since: Jun 1, 1974
- Councils: resident council
- Area: urban
Nursing homes near Complete Care at Multi Medical Center LLC
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Holly Hill Healthcare Center Towson · abuse citation | 0.2 | 75 | 1.97 | 3.39 | 46.2% | 2 | $8,278 |
| Towson Rehabilitation and Healthcare Center Towson | 1.2 | 132 | 1.93 | 3.35 | 48.4% | 4 | $10,036 |
| Edenwald Towson | 1.4 | 70 | 2.82 | 4.95 | 25.0% | 5 | None |
| Pickersgill Retirement Community Towson | 1.5 | 43 | 2.01 | 5.43 | — | 4 | None |
| Autumn Lake Healthcare at Long Green Baltimore | 1.6 | 135 | 2.08 | 3.63 | 59.1% | 1 | None |
| Autumn Lake Healthcare at Homewood Baltimore · abuse citation | 1.7 | 112 | 1.91 | 3.42 | 65.7% | 1 | None |
| Orchard Hill Rehabilitation and Healthcare Center Towson | 1.7 | 139 | 1.82 | 3.59 | 55.3% | 2 | $50,122 |
| Chestnut GRN Hlth Ctr Blakehur Towson | 1.8 | 49 | 2.32 | 4.66 | 36.7% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.