Complete Care at Maple Grove LLC: Staffing, Turnover, and Inspection Record
Complete Care at Maple Grove LLC is a 184-bed for-profit nursing home in Madison, Wisconsin, part of Complete Care. In the CMS August 2026 release it reported 3.23 nurse aide hours per resident per day, 25% above the Wisconsin average of 2.58, and 64.0% nursing staff turnover (Wisconsin average 46.9%).
Complete Care at Maple Grove LLC
3401 Maple Grove Dr.Madison, WI 53719
Dane County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Maple Grove LLC, nurse aides logged 3.23 hours per resident per day, 25% above the Wisconsin average. With about 110 residents a day, that works out to roughly 355 aide hours a day, or about 44 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | Wisconsin avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.23 | 2.58 | 2.32 |
| Licensed practical nurses | 0.70 | 0.64 | 0.86 |
| Registered nurses | 1.04 | 0.99 | 0.69 |
| All nursing staff | 4.97 | 4.21 | 3.86 |
| All nursing staff, weekends | 4.46 | 3.77 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
64.0% of nursing staff at Complete Care at Maple Grove LLC left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 60.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 5, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 25 health deficiencies (Wisconsin average 9.5). CMS lists 6 fines totaling $153,657 and 3 payment denials in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| May 5, 2025 | Payment Denial | 21 days from Jun 3, 2025 |
| May 5, 2025 | Fine | $58,354 |
| Mar 28, 2025 | Fine | $34,356 |
| Oct 21, 2024 | Fine | $12,048 |
| Oct 21, 2024 | Payment Denial | 8 days from Nov 15, 2024 |
| Sep 12, 2024 | Fine | $15,642 |
| Dec 4, 2023 | Fine | $15,239 |
| Dec 4, 2023 | Payment Denial | 48 days from Dec 30, 2023 |
| Dec 4, 2023 | Fine | $18,018 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Maple Grove LLC holds 1 of 5 overall; the Wisconsin average is 3.0.
About Complete Care at Maple Grove LLC
- Ownership: For profit - Corporation
- Chain: Complete Care, 85 homes
- Legal name: St Marys Care and Rehab Center LLC
- Medicare and Medicaid certified since: Jan 1, 1977
- Councils: resident and family councils
- Area: urban
Nursing homes near Complete Care at Maple Grove LLC
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Hebron Oaks Madison | 1.5 | 70 | 3.07 | 5.91 | 46.2% | 4 | $14,901 |
| Badger Prairie HCC Verona | 1.8 | 120 | 4.45 | 6.13 | 9.7% | 5 | None |
| Four Winds Manor Verona | 2.3 | 44 | 2.95 | 4.84 | 70.1% | 2 | None |
| Oak Park Place of Nakoma Madison | 3.2 | 33 | 3.23 | 5.49 | 58.5% | 3 | None |
| Middleton Village Nursing and Rehab Middleton | 5.4 | 97 | 2.54 | 4.09 | 51.1% | 1 | $67,772 |
| Capitol Lakes Health Center Madison | 7.0 | 49 | 3.91 | 6.69 | 57.3% | 4 | None |
| Madison Health and Rehabilitation Center Madison | 11.0 | 83 | 2.00 | 3.85 | 66.7% | 1 | $289,198 |
| Ingleside Manor Mount Horeb · Special Focus Facility | 11.6 | 80 | 2.50 | 4.15 | 80.6% | — | $283,060 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.