Charlene Manor Extended Care Facility: Staffing, Turnover, and Inspection Record
Charlene Manor Extended Care Facility is a 123-bed nonprofit nursing home in Greenfield, Massachusetts, part of Integritus Healthcare. In the CMS August 2026 release it reported 2.24 nurse aide hours per resident per day, about the same as the Massachusetts average of 2.26, and 50.7% nursing staff turnover (Massachusetts average 38.2%).
Charlene Manor Extended Care Facility
130 Colrain RoadGreenfield, MA 01301
Franklin County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Charlene Manor Extended Care Facility, nurse aides logged 2.24 hours per resident per day, about the same as the Massachusetts average. With about 115 residents a day, that works out to roughly 259 aide hours a day, or about 32 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Massachusetts avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.24 | 2.26 | 2.32 |
| Licensed practical nurses | 0.93 | 0.95 | 0.86 |
| Registered nurses | 0.58 | 0.65 | 0.69 |
| All nursing staff | 3.75 | 3.86 | 3.86 |
| All nursing staff, weekends | 3.27 | 3.48 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
50.7% of nursing staff at Charlene Manor Extended Care Facility left over the year CMS measured, against a Massachusetts average of 38.2% and a US average of 45.8%. Registered nurse turnover was 40.9%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 26, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 1 health deficiency (Massachusetts average 7.2). CMS lists 4 fines totaling $127,926 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Feb 26, 2026 | Fine | $28,560 |
| Nov 6, 2024 | Fine | $52,192 |
| Jun 28, 2024 | Fine | $37,001 |
| Sep 18, 2023 | Fine | $10,173 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Charlene Manor Extended Care Facility holds 2 of 5 overall; the Massachusetts average is 3.0.
About Charlene Manor Extended Care Facility
- Ownership: Non profit - Corporation
- Chain: Integritus Healthcare, 14 homes
- Legal name: Greenfield Management Systems Inc
- Medicare and Medicaid certified since: Nov 22, 1988
- Councils: resident council
- Area: rural
Nursing homes near Charlene Manor Extended Care Facility
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Regalcare at Greenfield Greenfield | 0.8 | 120 | 1.88 | 3.24 | 39.5% | 4 | None |
| Poet's Seat Healthcare Center Greenfield | 2.1 | 63 | 1.73 | 3.00 | 54.7% | 3 | $5,541 |
| Vernon Green Nursing Home Vernon · abuse citation | 13.0 | 60 | 2.53 | 4.44 | 36.2% | 3 | $87,896 |
| Center For Extended Care at Amherst Amherst | 16.1 | 134 | 2.18 | 3.34 | 39.3% | 1 | $28,915 |
| Hadley Pointe Nursing Rehab & Care Hadley · SFF candidate | 16.3 | 154 | 1.98 | 3.12 | 70.0% | 1 | $85,596 |
| Linda Manor Extended Care Facility Leeds | 16.5 | 123 | 2.28 | 3.94 | 52.4% | 3 | $8,788 |
| Applewood Center Winchester | 16.8 | 72 | 1.87 | 3.53 | 35.8% | 5 | None |
| Pine Heights at Brattleboro Center for Nursing & R Brattleboro | 17.5 | 80 | 2.24 | 3.75 | 35.5% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.