Hadley Pointe Nursing Rehab & Care: Staffing, Turnover, and Inspection Record
Hadley Pointe Nursing Rehab & Care is a 154-bed for-profit nursing home in Hadley, Massachusetts. In the CMS August 2026 release it reported 1.98 nurse aide hours per resident per day, 12% below the Massachusetts average of 2.26, and 70.0% nursing staff turnover (Massachusetts average 38.2%).
Hadley Pointe Nursing Rehab & Care
20 North Maple StreetHadley, MA 01035
Hampshire County
CMS Care Compare, August 2026 release
Special Focus Facility candidate. CMS lists this home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Hadley Pointe Nursing Rehab & Care, nurse aides logged 1.98 hours per resident per day, 12% below the Massachusetts average. With about 89 residents a day, that works out to roughly 177 aide hours a day, or about 22 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | Massachusetts avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.98 | 2.26 | 2.32 |
| Licensed practical nurses | 0.78 | 0.95 | 0.86 |
| Registered nurses | 0.36 | 0.65 | 0.69 |
| All nursing staff | 3.12 | 3.86 | 3.86 |
| All nursing staff, weekends | 2.68 | 3.48 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
70.0% of nursing staff at Hadley Pointe Nursing Rehab & Care left over the year CMS measured, against a Massachusetts average of 38.2% and a US average of 45.8%. Registered nurse turnover was 66.7%. 4 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 17, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 26 health deficiencies (Massachusetts average 7.2). CMS lists 2 fines totaling $85,596 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jan 17, 2025 | Fine | $76,278 |
| Aug 22, 2024 | Fine | $9,318 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Hadley Pointe Nursing Rehab & Care holds 1 of 5 overall; the Massachusetts average is 3.0.
About Hadley Pointe Nursing Rehab & Care
- Ownership: For profit - Corporation
- Legal name: Hadley Center LLC
- Medicare and Medicaid certified since: Mar 5, 1996
- Changed ownership in the last 12 months
- Councils: resident and family councils
- Area: urban
Nursing homes near Hadley Pointe Nursing Rehab & Care
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Center For Extended Care at Amherst Amherst | 1.0 | 134 | 2.18 | 3.34 | 39.3% | 1 | $28,915 |
| Care One at Northampton Northampton | 6.0 | 125 | 1.99 | 3.58 | 50.0% | 4 | $39,819 |
| Linda Manor Extended Care Facility Leeds | 7.3 | 123 | 2.28 | 3.94 | 52.4% | 3 | $8,788 |
| South Hadley Rehabilitation and Nursing Center South Hadley | 9.8 | 132 | 1.87 | 3.34 | 51.9% | 2 | None |
| Care One at Holyoke Holyoke | 10.6 | 164 | 2.30 | 3.62 | 25.4% | 5 | None |
| Regalcare at Holyoke Holyoke | 11.3 | 102 | 1.96 | 3.60 | 48.6% | 1 | $13,153 |
| Renaissance Manor on Cabot Holyoke | 11.4 | 61 | 1.92 | 3.76 | 34.5% | 5 | None |
| Day Brook Village Senior Living Holyoke | 11.7 | 92 | 2.41 | 3.96 | 37.2% | 2 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.