Windsor Las Palmas Nursing and Rehabilitation Cent: Staffing, Turnover, and Inspection Record
Windsor Las Palmas Nursing and Rehabilitation Cent is a 120-bed nonprofit nursing home in McAllen, Texas, part of Wellsential Health. In the CMS August 2026 release it reported 2.16 nurse aide hours per resident per day, 8% above the Texas average of 2.00, and 40.3% nursing staff turnover (Texas average 55.3%).
Windsor Las Palmas Nursing and Rehabilitation Cent
1301 E Quebec AveMcAllen, TX 78503
Hidalgo County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Windsor Las Palmas Nursing and Rehabilitation Cent, nurse aides logged 2.16 hours per resident per day, 8% above the Texas average. With about 101 residents a day, that works out to roughly 218 aide hours a day, or about 27 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | Texas avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.16 | 2.00 | 2.32 |
| Licensed practical nurses | 0.72 | 0.95 | 0.86 |
| Registered nurses | 0.34 | 0.43 | 0.69 |
| All nursing staff | 3.22 | 3.39 | 3.86 |
| All nursing staff, weekends | 2.89 | 2.98 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
40.3% of nursing staff at Windsor Las Palmas Nursing and Rehabilitation Cent left over the year CMS measured, against a Texas average of 55.3% and a US average of 45.8%. Registered nurse turnover was 16.7%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 6, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Texas average 9.3). CMS lists 1 fine totaling $38,393 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Feb 9, 2024 | Fine | $38,393 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Windsor Las Palmas Nursing and Rehabilitation Cent holds 5 of 5 overall; the Texas average is 2.6.
About Windsor Las Palmas Nursing and Rehabilitation Cent
- Ownership: Non profit - Corporation
- Chain: Wellsential Health, 67 homes
- Legal name: Val Verde County Hospital District
- Medicare and Medicaid certified since: Nov 2, 1994
- Councils: resident council
- Area: urban
Nursing homes near Windsor Las Palmas Nursing and Rehabilitation Cent
The closest homes by distance, with the same CMS figures. Select a column to sort.
| McAllen Transitional Care Center McAllen | 0.2 | 100 | 2.08 | 3.72 | 32.1% | 4 | $8,827 |
| Alfredo Gonzalez Texas State Veterans Home McAllen · abuse citation | 0.9 | 160 | 2.24 | 3.58 | 28.5% | 2 | $14,901 |
| Grand Terrace Rehabilitation and Healthcare McAllen | 1.5 | 93 | 2.29 | 3.55 | 25.8% | 5 | None |
| McAllen Nursing Center McAllen | 1.6 | 122 | 1.72 | 2.90 | 40.7% | 2 | $17,459 |
| Windsor Nursing and Rehabilitation Center of Mcall Mcallen | 1.7 | 110 | 1.85 | 3.04 | 50.0% | 3 | $24,083 |
| San Juan Nursing Home, Inc. San Juan | 3.4 | 114 | 2.72 | 4.35 | 45.1% | 4 | None |
| Village Healthcare and Rehabilitation McAllen · abuse citation | 3.8 | 114 | 2.18 | 3.49 | 33.3% | 3 | $28,970 |
| Colonial Manor Advanced Rehab & Healthcare Pharr · many days without an RN | 4.1 | 123 | 1.90 | 3.42 | 39.2% | 1 | $54,998 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.