Willows of New Castle: Staffing, Turnover, and Inspection Record
Willows of New Castle is a 95-bed for-profit nursing home in New Castle, Indiana. In the CMS August 2026 release it reported 2.43 nurse aide hours per resident per day, 9% above the Indiana average of 2.23, and 58.8% nursing staff turnover (Indiana average 45.9%).
Willows of New Castle
1023 N 20th StNew Castle, IN 47362
Henry County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willows of New Castle, nurse aides logged 2.43 hours per resident per day, 9% above the Indiana average. With about 60 residents a day, that works out to roughly 146 aide hours a day, or about 18 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Indiana avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.43 | 2.23 | 2.32 |
| Licensed practical nurses | 0.89 | 0.78 | 0.86 |
| Registered nurses | 0.44 | 0.67 | 0.69 |
| All nursing staff | 3.75 | 3.68 | 3.86 |
| All nursing staff, weekends | 3.27 | 3.24 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
58.8% of nursing staff at Willows of New Castle left over the year CMS measured, against a Indiana average of 45.9% and a US average of 45.8%. Registered nurse turnover was 81.3%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 6, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 5 health deficiencies (Indiana average 7.2). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willows of New Castle holds 2 of 5 overall; the Indiana average is 3.1.
About Willows of New Castle
- Ownership: For profit - Corporation
- Legal name: Henry County Memorial Hospital
- Medicare and Medicaid certified since: Mar 14, 1969
- Councils: resident council
- Area: rural
Nursing homes near Willows of New Castle
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Stonebrooke Rehabilitation Center New Castle | 0.2 | 117 | 2.85 | 4.24 | 38.8% | 3 | None |
| Hickory Creek at New Castle New Castle | 0.2 | 36 | 1.88 | 3.55 | 69.4% | 2 | None |
| The Waters of New Castle New Castle | 0.2 | 66 | 1.96 | 3.26 | 24.5% | 3 | None |
| Glen Oaks Health Campus New Castle | 3.2 | 68 | 1.62 | 3.16 | 33.3% | 4 | None |
| Middletown Nursing and Rehabilitation Center Middletown | 12.3 | 45 | 2.18 | 4.01 | 26.3% | 4 | None |
| The Waters of Middletown Skilled Nursing Facility Middletown | 12.7 | 60 | 2.08 | 3.65 | 52.8% | 4 | None |
| Waters Edge Village Muncie | 17.2 | 74 | 2.36 | 3.47 | 54.4% | 4 | None |
| Waters of Chesterfield Skilled Nursing Facility Chesterfield | 17.3 | 60 | 1.82 | 3.35 | 54.8% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.