Willows Health Center: Staffing, Turnover, and Inspection Record
Willows Health Center is a 50-bed nonprofit nursing home in Rockford, Illinois. In the CMS August 2026 release it reported 2.92 nurse aide hours per resident per day, 40% above the Illinois average of 2.09.
Willows Health Center
4054 Albright LaneRockford, IL 61103
Winnebago County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willows Health Center, nurse aides logged 2.92 hours per resident per day, 40% above the Illinois average. With about 30 residents a day, that works out to roughly 89 aide hours a day, or about 11 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 17% below the all-days figure.
| Hours per resident per day | This home | Illinois avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.92 | 2.09 | 2.32 |
| Licensed practical nurses | 0.69 | 0.64 | 0.86 |
| Registered nurses | 1.60 | 0.72 | 0.69 |
| All nursing staff | 5.21 | 3.45 | 3.86 |
| All nursing staff, weekends | 4.31 | 3.08 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
CMS publishes no nursing staff turnover figure for Willows Health Center in this release.
CMS note: Staffing data not submitted or not valid for calculating turnover.
Inspections and penalties
State inspectors last completed a standard health inspection on Nov 25, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 12 health deficiencies (Illinois average 12.5). CMS lists 1 fine totaling $12,909 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Nov 15, 2025 | Payment Denial | 15 days from Dec 18, 2025 |
| Dec 11, 2023 | Fine | $12,909 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willows Health Center holds 3 of 5 overall; the Illinois average is 2.5.
About Willows Health Center
- Ownership: Non profit - Corporation
- Medicare and Medicaid certified since: Apr 1, 2006
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near Willows Health Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| River Bluff Nursing Home Rockford | 0.9 | 304 | 2.52 | 4.19 | 44.4% | 2 | $10,199 |
| Rock River Health Care Rockford | 1.2 | 130 | 1.67 | 2.69 | 30.6% | 3 | $95,885 |
| Avira Health Pavilion Loves Park | 1.3 | 54 | 3.08 | 5.63 | 62.7% | 4 | None |
| Mercyhealth Javon Bea Hospital -SNF Rockford · no staffing data submitted | 1.5 | 17 | — | — | — | 4 | None |
| Amberwood Care Centre Rockford | 1.5 | 135 | 2.14 | 3.23 | 28.4% | 3 | None |
| Pa Peterson at the Citadel Rockford · abuse citation | 3.2 | 129 | 2.23 | 3.70 | 59.6% | 1 | $21,212 |
| Alpine Fireside Health Center Rockford | 3.3 | 66 | 3.18 | 4.73 | 49.0% | 3 | $85,050 |
| Fairhaven Christian Ret Center Rockford | 3.4 | 96 | 3.51 | 5.13 | 94.7% | 3 | $120,225 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.