Willows Center: Staffing, Turnover, and Inspection Record
Willows Center is a 97-bed for-profit nursing home in Parkersburg, West Virginia, part of Genesis Healthcare. In the CMS August 2026 release it reported 1.96 nurse aide hours per resident per day, 4% below the West Virginia average of 2.04, and 49.4% nursing staff turnover (West Virginia average 44.1%).
Willows Center
723 Summers StreetParkersburg, WV 26101
Wood County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willows Center, nurse aides logged 1.96 hours per resident per day, 4% below the West Virginia average. With about 94 residents a day, that works out to roughly 184 aide hours a day, or about 23 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | West Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.96 | 2.04 | 2.32 |
| Licensed practical nurses | 0.78 | 0.90 | 0.86 |
| Registered nurses | 0.61 | 0.73 | 0.69 |
| All nursing staff | 3.34 | 3.66 | 3.86 |
| All nursing staff, weekends | 2.88 | 3.17 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
49.4% of nursing staff at Willows Center left over the year CMS measured, against a West Virginia average of 44.1% and a US average of 45.8%. Registered nurse turnover was 62.5%. 4 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Dec 22, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 27 health deficiencies (West Virginia average 11.6). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willows Center holds 1 of 5 overall; the West Virginia average is 3.0.
About Willows Center
- Ownership: For profit - Limited Liability company
- Chain: Genesis Healthcare, 184 homes
- Legal name: 723 Summers Street Operations LLC
- Medicare and Medicaid certified since: Nov 1, 1988
- Councils: resident council
- Area: urban
Nursing homes near Willows Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Parkersburg Center Parkersburg | 1.4 | 66 | 1.83 | 3.05 | 56.0% | 1 | $16,562 |
| Eagle Pointe Healthcare Center Parkersburg | 2.6 | 150 | 2.25 | 3.95 | 31.7% | 2 | None |
| Belpre Landing Nursing and Rehabilitation Belpre | 2.8 | 62 | 1.91 | 3.66 | 47.3% | 2 | None |
| Rockland Ridge Nursing & Rehabilitation Center Belpre | 3.0 | 70 | 2.07 | 3.60 | 26.7% | 5 | None |
| Worthington Healthcare Center Parkersburg | 3.7 | 105 | 2.15 | 3.81 | 50.5% | 2 | $104,142 |
| Ohio Valley Health Care Parkersburg | 3.9 | 66 | 2.11 | 3.44 | — | 1 | $21,580 |
| Harmar Place Nursing and Rehabilitation Marietta | 12.6 | 86 | 2.14 | 3.67 | 56.1% | 1 | $202,275 |
| Waterview Pointe Nursing & Rehabilitation Marietta | 12.6 | 80 | 2.05 | 3.68 | 31.7% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.