Willowdale Health Services: Staffing, Turnover, and Inspection Record
Willowdale Health Services is a 49-bed for-profit nursing home in New Holstein, Wisconsin, part of North Shore Healthcare. In the CMS August 2026 release it reported 1.71 nurse aide hours per resident per day, 34% below the Wisconsin average of 2.58, and 40.0% nursing staff turnover (Wisconsin average 46.9%).
Willowdale Health Services
1610 Hoover StNew Holstein, WI 53061
Calumet County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willowdale Health Services, nurse aides logged 1.71 hours per resident per day, 34% below the Wisconsin average. With about 26 residents a day, that works out to roughly 45 aide hours a day, or about 6 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | Wisconsin avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.71 | 2.58 | 2.32 |
| Licensed practical nurses | 0.67 | 0.64 | 0.86 |
| Registered nurses | 1.09 | 0.99 | 0.69 |
| All nursing staff | 3.47 | 4.21 | 3.86 |
| All nursing staff, weekends | 3.05 | 3.77 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
40.0% of nursing staff at Willowdale Health Services left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 44.4%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 11, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Wisconsin average 9.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willowdale Health Services holds 3 of 5 overall; the Wisconsin average is 3.0.
About Willowdale Health Services
- Ownership: For profit - Limited Liability company
- Chain: North Shore Healthcare, 59 homes
- Legal name: NSH New Holstein LLC
- Medicare and Medicaid certified since: Dec 11, 1987
- Councils: resident council
- Area: urban
Nursing homes near Willowdale Health Services
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Homestead Health Services New Holstein | 0.7 | 50 | 2.01 | 3.76 | 50.0% | 3 | $79,927 |
| Rocky Knoll Health Care Plymouth | 11.2 | 149 | 3.32 | 4.99 | 58.6% | 3 | None |
| Plymouth Health Services Plymouth | 14.9 | 50 | 2.01 | 3.83 | 73.1% | 1 | None |
| Sheboygan Senior Community Inc Sheboygan · many days without an RN | 18.6 | 60 | 3.03 | 4.26 | 36.8% | 1 | None |
| Complete Care at Manitowoc LLC Manitowoc | 19.2 | 150 | 2.32 | 3.89 | 41.5% | 4 | $76,944 |
| Avina on Division Fond du Lac · many days without an RN | 20.6 | 50 | 2.25 | 3.60 | 37.5% | 1 | None |
| Edenbrook of Fond Du Lac Fond Du Lac | 20.7 | 90 | 1.86 | 3.28 | 51.4% | 4 | $9,113 |
| Harbor Haven Health & Rehabilitation Fond du Lac | 20.8 | 85 | 2.84 | 4.31 | 33.3% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.