Willowbrook Post Acute: Staffing, Turnover, and Inspection Record
Willowbrook Post Acute is a 59-bed for-profit nursing home in Pendleton, Oregon, part of Pacs Group. In the CMS August 2026 release it reported 3.68 nurse aide hours per resident per day, 8% above the Oregon average of 3.40, and 52.9% nursing staff turnover (Oregon average 47.4%).
Willowbrook Post Acute
707 SW 37th StreetPendleton, OR 97801
Umatilla County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willowbrook Post Acute, nurse aides logged 3.68 hours per resident per day, 8% above the Oregon average. With about 53 residents a day, that works out to roughly 194 aide hours a day, or about 24 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | Oregon avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.68 | 3.40 | 2.32 |
| Licensed practical nurses | 0.77 | 0.91 | 0.86 |
| Registered nurses | 0.58 | 0.72 | 0.69 |
| All nursing staff | 5.03 | 5.03 | 3.86 |
| All nursing staff, weekends | 4.59 | 4.51 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
52.9% of nursing staff at Willowbrook Post Acute left over the year CMS measured, against a Oregon average of 47.4% and a US average of 45.8%. Registered nurse turnover was 54.5%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 22, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 18 health deficiencies (Oregon average 9.3). CMS lists 2 fines totaling $80,796 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| May 17, 2024 | Fine | $61,458 |
| Dec 7, 2023 | Fine | $19,338 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willowbrook Post Acute holds 1 of 5 overall; the Oregon average is 3.1.
About Willowbrook Post Acute
- Ownership: For profit - Limited Liability company
- Chain: Pacs Group, 274 homes
- Legal name: Willowbrook SNF Healthcare LLC
- Medicare and Medicaid certified since: May 18, 1989
- Councils: resident council
- Area: rural
Nursing homes near Willowbrook Post Acute
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Regency Hermiston Nursing & Rehab Center Hermiston | 26.7 | 105 | 3.72 | 4.91 | 44.7% | 3 | $46,907 |
| Milton Freewater Health and Rehabilitation Milton Freewater | 28.5 | 70 | 4.04 | 5.34 | 34.1% | 5 | $8,278 |
| Regency at the Park College Place | 34.5 | 106 | 2.43 | 4.17 | 42.7% | 5 | $148,838 |
| Park Manor Rehabilitation Ctr Walla Walla | 35.3 | 99 | 2.63 | 4.33 | 30.4% | 5 | $28,106 |
| Washington State Walla Walla Veterans Home Walla Walla | 36.6 | 80 | 4.69 | 6.41 | 22.8% | 4 | $10,358 |
| Washington Odd Fellows Home Walla Walla | 37.1 | 53 | 2.67 | 4.33 | 58.6% | 4 | $67,616 |
| Regency Canyon Lakes Rehab and Nursing Center Kennewick | 39.9 | 53 | 2.90 | 4.85 | 35.5% | 5 | $18,220 |
| Life Care Center of Kennewick Kennewick · abuse citation | 40.8 | 136 | 2.28 | 3.90 | 47.7% | 3 | $60,246 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.