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Willow Terrace: Staffing, Turnover, and Inspection Record

Willow Terrace is a 174-bed for-profit nursing home in Philadelphia, Pennsylvania, part of Jonathan Bleier. In the CMS August 2026 release it reported 2.16 nurse aide hours per resident per day, about the same as the Pennsylvania average of 2.19, and 47.6% nursing staff turnover (Pennsylvania average 44.5%).

Certified for Medicare and Medicaid · CMS number 396129

Willow Terrace

One Penn Boulevard
Philadelphia, PA 19144
Philadelphia County
Aide hours per resident a day
2.16
Pennsylvania average 2.19
Nursing staff turnover
47.6%
Pennsylvania average 44.5%
Certified beds
174
about 166 residents a day
Fines, last 3 years
1
$9,113 total

CMS Care Compare, August 2026 release

Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willow Terrace, nurse aides logged 2.16 hours per resident per day, about the same as the Pennsylvania average. With about 166 residents a day, that works out to roughly 360 aide hours a day, or about 45 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.

Staff hours per resident per day at Willow Terrace, Pennsylvania average, and US average
Hours per resident per dayThis homePennsylvania avgUS avg
Nurse aides (CNAs)2.162.192.32
Licensed practical nurses1.060.910.86
Registered nurses0.320.790.69
All nursing staff3.553.893.86
All nursing staff, weekends3.183.533.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

47.6% of nursing staff at Willow Terrace left over the year CMS measured, against a Pennsylvania average of 44.5% and a US average of 45.8%. Registered nurse turnover was 30.8%. No administrators left over the same period.

Nursing staff turnover
47.6%
Pennsylvania 44.5% · US 45.8%
Registered nurse turnover
30.8%
Pennsylvania 39.9% · US 42.9%
Administrators who left
0
Pennsylvania average 0.6

Inspections and penalties

State inspectors last completed a standard health inspection on Jan 31, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 30 health deficiencies (Pennsylvania average 10.1). CMS lists 1 fine totaling $9,113 in the last three years.

Health deficiencies, latest cycle
30
From complaints
11
Infection-control citations
—
Payment denials, 3 years
0
Fines and payment denials at Willow Terrace, last three years
Inspection datePenaltyAmount or length
Aug 7, 2025Fine$9,113

CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willow Terrace holds 1 of 5 overall; the Pennsylvania average is 3.0.

Overall
1 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
4 of 5

About Willow Terrace

  • Ownership: For profit - Corporation
  • Chain: Jonathan Bleier, 18 homes
  • Legal name: WT Operating LLC
  • Medicare and Medicaid certified since: Aug 13, 2010
  • Part of a continuing care retirement community
  • Councils: resident council
  • Area: urban

Nursing homes near Willow Terrace

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Willow Terrace. Column headers sort the table.
Maplewood Nursing and Rehab Center
Philadelphia
0.11801.943.1154.7%3$76,483
Wesley Enhanced Living at Stapeley
Philadelphia
0.81202.113.8442.2%3$8,824
Cliveden Nursing and Rehabilitation Center
Philadelphia
0.91802.183.4151.4%2None
Caring Heart Rehabilitation and Nursing Center
Philadelphia
1.22691.973.3744.3%2$24,675
Willowcrest
Philadelphia
1.5442.616.1736.2%5None
Aristacare at East Falls
Philadelphia
1.6662.615.5058.6%1$57,568
Germantown Home
Philadelphia
1.81802.273.6326.4%3None
Philadelphia Protestant Home
Philadelphia
2.01162.574.0720.2%5None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Pennsylvania

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.