Willow Haven Health and Rehab, LLC: Staffing, Turnover, and Inspection Record
Willow Haven Health and Rehab, LLC is a 144-bed for-profit nursing home in Las Vegas, Nevada, part of The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers. In the CMS September 2026 release it reported 1.83 nurse aide hours per resident per day, 23% below the Nevada average of 2.38.
Willow Haven Health and Rehab, LLC
5538 W Duncan DrLas Vegas, NV 89130
Clark County
CMS Care Compare, September 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willow Haven Health and Rehab, LLC, nurse aides logged 1.83 hours per resident per day, 23% below the Nevada average. With about 137 residents a day, that works out to roughly 252 aide hours a day, or about 31 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | Nevada avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.83 | 2.38 | 2.32 |
| Licensed practical nurses | 0.59 | 0.84 | 0.86 |
| Registered nurses | 0.59 | 1.12 | 0.69 |
| All nursing staff | 3.01 | 4.34 | 3.86 |
| All nursing staff, weekends | 2.75 | 3.86 | 3.42 |
CMS Care Compare, September 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
CMS publishes no nursing staff turnover figure for Willow Haven Health and Rehab, LLC in this release.
CMS note: Staffing data not submitted or not valid for calculating turnover.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 1, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 13 health deficiencies (Nevada average 9.7). CMS lists 2 fines totaling $46,462 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 24, 2026 | Fine | $11,151 |
| Dec 11, 2025 | Fine | $35,311 |
CMS Penalties file, September 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willow Haven Health and Rehab, LLC holds 1 of 5 overall; the Nevada average is 3.1.
About Willow Haven Health and Rehab, LLC
- Ownership: For profit - Limited Liability company
- Chain: The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers, 20 homes
- Legal name: Willow Haven Health and Rehab LLC
- Medicare and Medicaid certified since: Oct 1, 1969
- Councils: resident council
- Area: urban
Nursing homes near Willow Haven Health and Rehab, LLC
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Marquis Plaza Regency Post Acute Rehab Las Vegas | 1.0 | 188 | 2.49 | 4.12 | 39.5% | 4 | $8,492 |
| Advanced Health Care of Summerlin Las Vegas | 2.1 | 38 | 3.32 | 5.95 | 34.5% | 5 | $4,194 |
| Silver Hills Health Care Center Las Vegas | 2.3 | 155 | 2.04 | 3.69 | 71.6% | 2 | None |
| Neurorestorative Las Vegas | 2.3 | 24 | 4.28 | 7.79 | 21.4% | 5 | None |
| Life Care Center of Las Vegas Las Vegas | 2.8 | 178 | 1.93 | 3.56 | 21.6% | 3 | None |
| Royal Springs Healthcare and Rehab Las Vegas | 3.6 | 225 | 2.05 | 3.69 | 40.5% | 1 | $40,359 |
| Neurorestorative Las Vegas | 4.1 | 35 | 3.34 | 7.12 | 45.9% | 5 | None |
| Horizon Health and Rehabilitation Center Las Vegas | 4.9 | 138 | 1.84 | 3.39 | 29.8% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, September 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.