Willow Creek Lodge: Staffing, Turnover, and Inspection Record
Willow Creek Lodge is a 135-bed for-profit nursing home in Tomball, Texas, part of Cross Healthcare Management. In the CMS August 2026 release it reported 2.05 nurse aide hours per resident per day, about the same as the Texas average of 2.00, and 62.5% nursing staff turnover (Texas average 55.3%).
Willow Creek Lodge
11830 Northpointe BoulevardTomball, TX 77377
Harris County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willow Creek Lodge, nurse aides logged 2.05 hours per resident per day, about the same as the Texas average. With about 81 residents a day, that works out to roughly 167 aide hours a day, or about 21 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | Texas avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.05 | 2.00 | 2.32 |
| Licensed practical nurses | 1.13 | 0.95 | 0.86 |
| Registered nurses | 0.18 | 0.43 | 0.69 |
| All nursing staff | 3.36 | 3.39 | 3.86 |
| All nursing staff, weekends | 3.03 | 2.98 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
62.5% of nursing staff at Willow Creek Lodge left over the year CMS measured, against a Texas average of 55.3% and a US average of 45.8%. Registered nurse turnover was 72.7%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 17, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 11 health deficiencies (Texas average 9.3). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willow Creek Lodge holds 3 of 5 overall; the Texas average is 2.6.
About Willow Creek Lodge
- Ownership: For profit - Limited Liability company
- Chain: Cross Healthcare Management, 6 homes
- Legal name: West Coke County Hospital District
- Medicare and Medicaid certified since: Feb 16, 2010
- Councils: resident council
- Area: urban
Nursing homes near Willow Creek Lodge
The closest homes by distance, with the same CMS figures. Select a column to sort.
| The Heights of Tomball Tomball | 3.5 | 131 | 2.03 | 3.05 | 49.5% | 4 | $21,908 |
| Park Manor of Tomball Tomball | 4.1 | 125 | 1.95 | 3.20 | 47.3% | 2 | $14,069 |
| Lawrence Street Health Care Center Tomball | 4.2 | 150 | 2.30 | 3.65 | 63.8% | 4 | $8,281 |
| Cypress Creek Rehabilitation and Healthcare Center Cypress | 5.3 | 122 | 2.04 | 3.23 | 66.7% | 2 | $74,263 |
| Tomball Rehab & Nursing Tomball | 5.4 | 126 | 1.74 | 2.77 | 68.0% | 1 | $110,495 |
| North Houston Transitional Care Houston | 6.2 | 70 | 2.09 | 3.92 | 71.3% | 3 | $11,508 |
| Misty Willow Healthcare and Rehabilitation Center Houston · SFF candidate · abuse citation | 6.6 | 124 | 1.94 | 3.30 | — | 1 | $79,412 |
| Champions Healthcare at Willowbrook Houston · abuse citation | 7.0 | 98 | 1.82 | 3.52 | 51.9% | 2 | $44,335 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.