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White Sulphur Springs Center: Staffing, Turnover, and Inspection Record

White Sulphur Springs Center is a 68-bed for-profit nursing home in White Sulphur Spring, West Virginia, part of Genesis Healthcare. In the CMS August 2026 release it reported 1.59 nurse aide hours per resident per day, 22% below the West Virginia average of 2.04, and 23.4% nursing staff turnover (West Virginia average 44.1%).

Certified for Medicare and Medicaid · CMS number 515100

White Sulphur Springs Center

345 Pocahontas Trail
White Sulphur Spring, WV 24986
Greenbrier County
Aide hours per resident a day
1.59
West Virginia average 2.04
Nursing staff turnover
23.4%
West Virginia average 44.1%
Certified beds
68
about 65 residents a day
Fines, last 3 years
4
$59,233 total

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At White Sulphur Springs Center, nurse aides logged 1.59 hours per resident per day, 22% below the West Virginia average. With about 65 residents a day, that works out to roughly 104 aide hours a day, or about 13 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 15% below the all-days figure.

Staff hours per resident per day at White Sulphur Springs Center, West Virginia average, and US average
Hours per resident per dayThis homeWest Virginia avgUS avg
Nurse aides (CNAs)1.592.042.32
Licensed practical nurses0.660.900.86
Registered nurses0.850.730.69
All nursing staff3.103.663.86
All nursing staff, weekends2.643.173.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

23.4% of nursing staff at White Sulphur Springs Center left over the year CMS measured, against a West Virginia average of 44.1% and a US average of 45.8%. Registered nurse turnover was 0.0%. No administrators left over the same period.

Nursing staff turnover
23.4%
West Virginia 44.1% · US 45.8%
Registered nurse turnover
0.0%
West Virginia 42.3% · US 42.9%
Administrators who left
0
West Virginia average 0.7

Inspections and penalties

State inspectors last completed a standard health inspection on Sep 10, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 10 health deficiencies (West Virginia average 11.6). CMS lists 4 fines totaling $59,233 in the last three years.

Health deficiencies, latest cycle
10
From complaints
2
Infection-control citations
—
Payment denials, 3 years
0
Fines and payment denials at White Sulphur Springs Center, last three years
Inspection datePenaltyAmount or length
Sep 10, 2025Fine$18,782
Jul 11, 2024Fine$10,023
Jul 11, 2024Fine$13,627
Jul 11, 2024Fine$16,801

CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. White Sulphur Springs Center holds 3 of 5 overall; the West Virginia average is 3.0.

Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

About White Sulphur Springs Center

  • Ownership: For profit - Corporation
  • Chain: Genesis Healthcare, 184 homes
  • Legal name: Route 92 Operations LLC
  • Medicare and Medicaid certified since: Jun 9, 1989
  • Councils: resident council
  • Area: rural

Nursing homes near White Sulphur Springs Center

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near White Sulphur Springs Center. Column headers sort the table.
Seneca Trail Healthcare Center
Lewisburg
12.0801.573.3740.3%3$9,949
Lewisburg Healthcare Center
Ronceverte
12.7902.073.6545.7%4$16,149
Brian Center of Alleghany
Low Moor
20.6892.153.8231.8%5None
The Springs Nursing & Rehab Center
Hot Springs
24.3602.093.9147.4%5None
The Woodlands Health and Rehab Center
Clifton Forge
24.4602.073.3951.9%5None
Alleghany Health and Rehab
Clifton Forge
24.71051.993.2362.2%1$108,698
Pocahontas Center
Marlinton
28.1681.703.0063.8%1$193,892
Rainelle Healthcare Center
Rainelle
29.3602.153.8727.1%4None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in West Virginia

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.