Whisperwood Nursing & Rehabilitation Center: Staffing, Turnover, and Inspection Record
Whisperwood Nursing & Rehabilitation Center is a 114-bed government-run nursing home in Lubbock, Texas, part of Creative Solutions in Healthcare. In the CMS August 2026 release it reported 2.45 nurse aide hours per resident per day, 22% above the Texas average of 2.00, and 95.6% nursing staff turnover (Texas average 55.3%).
Whisperwood Nursing & Rehabilitation Center
5502 4th StreetLubbock, TX 79416
Lubbock County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Whisperwood Nursing & Rehabilitation Center, nurse aides logged 2.45 hours per resident per day, 22% above the Texas average. With about 76 residents a day, that works out to roughly 186 aide hours a day, or about 23 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.
| Hours per resident per day | This home | Texas avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.45 | 2.00 | 2.32 |
| Licensed practical nurses | 0.61 | 0.95 | 0.86 |
| Registered nurses | 0.33 | 0.43 | 0.69 |
| All nursing staff | 3.39 | 3.39 | 3.86 |
| All nursing staff, weekends | 3.16 | 2.98 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
95.6% of nursing staff at Whisperwood Nursing & Rehabilitation Center left over the year CMS measured, against a Texas average of 55.3% and a US average of 45.8%. Registered nurse turnover was 88.9%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 23, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 10 health deficiencies (Texas average 9.3). CMS lists 2 fines totaling $19,546 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Aug 15, 2025 | Fine | $10,546 |
| Dec 12, 2024 | Fine | $9,000 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Whisperwood Nursing & Rehabilitation Center holds 1 of 5 overall; the Texas average is 2.6.
About Whisperwood Nursing & Rehabilitation Center
- Ownership: Government - Hospital district
- Chain: Creative Solutions in Healthcare, 149 homes
- Legal name: Liberty County Hospital District No 1
- Medicare and Medicaid certified since: Nov 15, 1995
- Councils: resident council
- Area: urban
Nursing homes near Whisperwood Nursing & Rehabilitation Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Carillon Inc Lubbock | 0.2 | 100 | 2.91 | 4.66 | 65.8% | 3 | $57,321 |
| The Plaza at Lubbock Lubbock | 1.0 | 132 | 2.05 | 3.09 | 60.9% | 3 | $38,594 |
| The Mildred & Shirley L. Garrison Geriatric Educat Lubbock · abuse citation | 1.7 | 120 | 1.66 | 3.00 | 53.8% | 2 | $26,949 |
| Mi Casita Nursing and Rehabilitation Lubbock | 1.8 | 95 | 1.74 | 2.80 | 37.5% | 3 | None |
| Mesquite Post Acute Care Lubbock | 1.9 | 120 | 1.48 | 2.94 | 79.7% | 1 | $132,185 |
| Southern Specialty Rehab & Nursing Lubbock | 2.0 | 144 | 2.52 | 3.99 | 98.7% | 1 | $36,652 |
| Lubbock Health Care Center Lubbock | 2.1 | 120 | 2.02 | 3.12 | 96.8% | 3 | None |
| Lakeside Rehabilitation and Care Center Lubbock | 2.2 | 93 | 1.97 | 3.13 | 82.2% | 1 | $8,994 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.