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Westminster-Canterbury of Richmond: Staffing, Turnover, and Inspection Record

Westminster-Canterbury of Richmond is a 158-bed nonprofit nursing home in Richmond, Virginia. In the CMS August 2026 release it reported 2.79 nurse aide hours per resident per day, 35% above the Virginia average of 2.07, and 43.8% nursing staff turnover (Virginia average 48.1%).

Certified for Medicare and Medicaid · CMS number 495096

Westminster-Canterbury of Richmond

1600 Westbrook Ave
Richmond, VA 23227
Henrico County
Aide hours per resident a day
2.79
Virginia average 2.07
Nursing staff turnover
43.8%
Virginia average 48.1%
Certified beds
158
about 137 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Westminster-Canterbury of Richmond, nurse aides logged 2.79 hours per resident per day, 35% above the Virginia average. With about 137 residents a day, that works out to roughly 382 aide hours a day, or about 48 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.

Staff hours per resident per day at Westminster-Canterbury of Richmond, Virginia average, and US average
Hours per resident per dayThis homeVirginia avgUS avg
Nurse aides (CNAs)2.792.072.32
Licensed practical nurses0.661.000.86
Registered nurses1.300.690.69
All nursing staff4.753.763.86
All nursing staff, weekends4.433.293.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

43.8% of nursing staff at Westminster-Canterbury of Richmond left over the year CMS measured, against a Virginia average of 48.1% and a US average of 45.8%. Registered nurse turnover was 24.3%. No administrators left over the same period.

Nursing staff turnover
43.8%
Virginia 48.1% · US 45.8%
Registered nurse turnover
24.3%
Virginia 48.2% · US 42.9%
Administrators who left
0
Virginia average 0.6

Inspections and penalties

State inspectors last completed a standard health inspection on Jun 12, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 4 health deficiencies (Virginia average 14.5). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
4
From complaints
0
Infection-control citations
—
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Westminster-Canterbury of Richmond holds 5 of 5 overall; the Virginia average is 3.0.

Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
4 of 5

About Westminster-Canterbury of Richmond

  • Ownership: Non profit - Corporation
  • Legal name: Westminster Canterbury Corporation
  • Medicare and Medicaid certified since: Oct 1, 1975
  • Part of a continuing care retirement community
  • Councils: resident council
  • Area: urban

Nursing homes near Westminster-Canterbury of Richmond

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Westminster-Canterbury of Richmond. Column headers sort the table.
Rosedale Health & Rehabilitation
Richmond
0.81281.643.1065.9%1$73,788
Lakeside Health & Rehabilitation
Richmond
1.51941.713.0148.3%2None
Vcu Health Children's Services at Brook Road
Richmond
1.9472.129.4126.4%5None
Glenburnie Rehab & Nursing Center
Richmond
2.71251.773.2069.4%2$54,211
Parham Health Care & Rehab Center
Richmond · SFF candidate · abuse citation
3.41801.572.9362.2%1$266,181
The Virginia Home
Richmond · abuse citation
3.91303.184.6716.5%3None
Westport Rehabilitation and Nursing Center
Richmond
4.22251.893.1954.1%1$64,127
August Healthcare at Richmond
Richmond
5.0322.464.6058.1%3$35,055

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Virginia

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.