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Western New York State Veterans Home: Staffing, Turnover, and Inspection Record

Western New York State Veterans Home is a 126-bed government-run nursing home in Batavia, New York, part of State of New York Comptroller's Office. In the CMS August 2026 release it reported 2.19 nurse aide hours per resident per day, about the same as the New York average of 2.15, and 49.6% nursing staff turnover (New York average 40.3%).

Certified for Medicare and Medicaid · CMS number 335788

Western New York State Veterans Home

220 Richmond Avenue
Batavia, NY 14020
Genesee County
Aide hours per resident a day
2.19
New York average 2.15
Nursing staff turnover
49.6%
New York average 40.3%
Certified beds
126
about 121 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Western New York State Veterans Home, nurse aides logged 2.19 hours per resident per day, about the same as the New York average. With about 121 residents a day, that works out to roughly 265 aide hours a day, or about 33 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.

Staff hours per resident per day at Western New York State Veterans Home, New York average, and US average
Hours per resident per dayThis homeNew York avgUS avg
Nurse aides (CNAs)2.192.152.32
Licensed practical nurses0.700.760.86
Registered nurses0.720.710.69
All nursing staff3.603.623.86
All nursing staff, weekends3.213.183.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

49.6% of nursing staff at Western New York State Veterans Home left over the year CMS measured, against a New York average of 40.3% and a US average of 45.8%. Registered nurse turnover was 58.3%.

Nursing staff turnover
49.6%
New York 40.3% · US 45.8%
Registered nurse turnover
58.3%
New York 39.8% · US 42.9%
Administrators who left
—
New York average 0.4

Inspections and penalties

State inspectors last completed a standard health inspection on Jan 30, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 0 health deficiencies (New York average 8.0). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
0
From complaints
0
Infection-control citations
—
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Western New York State Veterans Home holds 5 of 5 overall; the New York average is 3.0.

Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
5 of 5

About Western New York State Veterans Home

  • Ownership: Government - State
  • Chain: State of New York Comptroller's Office, 7 homes
  • Legal name: State of New York Comptrollers Office
  • Medicare and Medicaid certified since: Aug 30, 1995
  • Councils: resident council
  • Area: rural

Nursing homes near Western New York State Veterans Home

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Western New York State Veterans Home. Column headers sort the table.
The Grand Rehabilitation and Nursing at Batavia
Batavia
0.8622.323.67100.0%2None
Premier Genesee Center for Nrsg and Rehabilitation
Batavia
1.11601.532.9862.4%2$14,385
Leroy Village Green Residential Health C F, Inc
Leroy
10.61401.733.3251.9%5None
The Villages of Orleans Health and Rehabilitation
Albion
15.81202.363.5863.7%1$71,112
Orchard Rehabilitation & Nursing Center
Medina
16.71602.093.1553.8%3None
Medina Memorial Hospital SNF
Medina
17.9302.644.3652.9%4None
Wyoming County Community Hospitals SNF
Warsaw
18.01382.524.2935.0%5None
East Side Nursing Home
Warsaw
19.0801.602.7648.3%3$23,059

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.