West Hickory Haven: Staffing, Turnover, and Inspection Record
West Hickory Haven is a 101-bed for-profit nursing home in Milford, Michigan, part of The Peplinski Group. In the CMS August 2026 release it reported 2.60 nurse aide hours per resident per day, 12% above the Michigan average of 2.33, and 67.9% nursing staff turnover (Michigan average 44.1%).
West Hickory Haven
3310 W Commerce RdMilford, MI 48380
Oakland County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At West Hickory Haven, nurse aides logged 2.60 hours per resident per day, 12% above the Michigan average. With about 65 residents a day, that works out to roughly 168 aide hours a day, or about 21 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | Michigan avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.60 | 2.33 | 2.32 |
| Licensed practical nurses | 0.81 | 0.88 | 0.86 |
| Registered nurses | 0.56 | 0.78 | 0.69 |
| All nursing staff | 3.97 | 3.99 | 3.86 |
| All nursing staff, weekends | 3.50 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
67.9% of nursing staff at West Hickory Haven left over the year CMS measured, against a Michigan average of 44.1% and a US average of 45.8%. Registered nurse turnover was 53.8%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 3, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 11 health deficiencies (Michigan average 10.1). CMS lists 3 fines totaling $135,784 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Oct 29, 2025 | Fine | $81,480 |
| Apr 10, 2024 | Fine | $15,593 |
| Feb 7, 2024 | Fine | $38,711 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. West Hickory Haven holds 1 of 5 overall; the Michigan average is 3.1.
About West Hickory Haven
- Ownership: For profit - Corporation
- Chain: The Peplinski Group, 10 homes
- Legal name: Ardan, Inc.
- Medicare and Medicaid certified since: Jan 1, 1976
- Councils: resident council
- Area: urban
Nursing homes near West Hickory Haven
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Medilodge of Milford Milford | 2.9 | 111 | 1.98 | 3.74 | 37.8% | 4 | None |
| Caretel Inns of Brighton Brighton | 7.7 | 60 | 1.89 | 3.97 | 68.1% | 2 | None |
| Westlake Health Campus Commerce | 8.5 | 61 | 1.98 | 4.19 | 34.3% | 4 | None |
| The Neighborhoods of White Lake White Lake | 9.0 | 39 | 2.29 | 4.59 | 30.0% | 5 | None |
| WellBridge of Brighton Howell | 9.0 | 88 | 2.11 | 3.92 | 52.4% | 3 | $26,686 |
| South Lyon Senior Care and Rehab Center South Lyon | 10.5 | 74 | 2.23 | 3.61 | 36.0% | 4 | None |
| WellBridge of Novi Novi | 11.0 | 100 | 2.29 | 4.24 | 45.9% | 3 | $226,525 |
| Maple Manor Rehab Center of Novi Inc Novi | 11.3 | 72 | 3.07 | 5.84 | 41.0% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.