Waterford Crossing: Staffing, Turnover, and Inspection Record
Waterford Crossing is a 87-bed for-profit nursing home in Goshen, Indiana, part of Trilogy Health Services. In the CMS August 2026 release it reported 2.70 nurse aide hours per resident per day, 21% above the Indiana average of 2.23, and 27.4% nursing staff turnover (Indiana average 45.9%).
Waterford Crossing
1332 Waterford CirGoshen, IN 46526
Elkhart County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Waterford Crossing, nurse aides logged 2.70 hours per resident per day, 21% above the Indiana average. With about 73 residents a day, that works out to roughly 197 aide hours a day, or about 25 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 15% below the all-days figure.
| Hours per resident per day | This home | Indiana avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.70 | 2.23 | 2.32 |
| Licensed practical nurses | 0.58 | 0.78 | 0.86 |
| Registered nurses | 1.16 | 0.67 | 0.69 |
| All nursing staff | 4.44 | 3.68 | 3.86 |
| All nursing staff, weekends | 3.80 | 3.24 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
27.4% of nursing staff at Waterford Crossing left over the year CMS measured, against a Indiana average of 45.9% and a US average of 45.8%. Registered nurse turnover was 16.7%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 23, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 2 health deficiencies (Indiana average 7.2). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Waterford Crossing holds 5 of 5 overall; the Indiana average is 3.1.
About Waterford Crossing
- Ownership: For profit - Corporation
- Chain: Trilogy Health Services, 123 homes
- Legal name: Hancock Regional Hospital
- Medicare and Medicaid certified since: Aug 31, 2006
- Councils: resident and family councils
- Area: urban
Nursing homes near Waterford Crossing
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Greencroft Healthcare Goshen | 1.2 | 214 | 3.01 | 4.35 | 42.8% | 2 | None |
| Majestic Care of Goshen Goshen · abuse citation | 1.8 | 186 | 1.91 | 3.17 | 56.1% | 1 | $16,036 |
| The Restoracy of Goshen Goshen | 2.8 | 48 | 4.29 | 5.70 | 50.6% | 4 | None |
| The Waters of Syracuse Skilled Nursing Facility Syracuse | 9.6 | 66 | 2.13 | 3.33 | 61.8% | 1 | None |
| The Waters of Wakarusa Skilled Nursing Facility Wakarusa | 10.8 | 133 | 2.28 | 3.46 | 57.1% | 1 | $14,661 |
| Elkhart Meadows Elkhart | 11.1 | 58 | 1.90 | 3.28 | 44.7% | 5 | None |
| Valley View Healthcare Center Elkhart | 11.1 | 94 | 2.14 | 3.32 | 59.0% | 1 | $284,560 |
| Brickyard Healthcare - Elkhart Care Center Elkhart | 11.7 | 175 | 2.25 | 3.36 | 33.3% | 1 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.