Village Health Care at The Glen: Staffing, Turnover, and Inspection Record
Village Health Care at The Glen is a 126-bed nonprofit nursing home in Shreveport, Louisiana. In the CMS August 2026 release it reported 2.91 nurse aide hours per resident per day, 28% above the Louisiana average of 2.27, and 33.6% nursing staff turnover (Louisiana average 47.6%).
Village Health Care at The Glen
403 E. Flournoy LucasShreveport, LA 71115
Caddo County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Village Health Care at The Glen, nurse aides logged 2.91 hours per resident per day, 28% above the Louisiana average. With about 100 residents a day, that works out to roughly 291 aide hours a day, or about 36 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 5% below the all-days figure.
| Hours per resident per day | This home | Louisiana avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.91 | 2.27 | 2.32 |
| Licensed practical nurses | 1.05 | 1.15 | 0.86 |
| Registered nurses | 0.23 | 0.30 | 0.69 |
| All nursing staff | 4.19 | 3.73 | 3.86 |
| All nursing staff, weekends | 3.97 | 3.18 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
33.6% of nursing staff at Village Health Care at The Glen left over the year CMS measured, against a Louisiana average of 47.6% and a US average of 45.8%. Registered nurse turnover was 42.9%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 15, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 14 health deficiencies (Louisiana average 6.7). CMS lists 1 fine totaling $12,735 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 16, 2026 | Fine | $12,735 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Village Health Care at The Glen holds 1 of 5 overall; the Louisiana average is 2.5.
About Village Health Care at The Glen
- Ownership: Non profit - Corporation
- Legal name: The Glen Retirement System
- Medicare and Medicaid certified since: Oct 8, 2001
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near Village Health Care at The Glen
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Live Oak Shreveport | 0.9 | 160 | 2.50 | 4.71 | 45.4% | 4 | None |
| Heritage Manor of Stratmore Nursing & Rehab Ctr Shreveport | 1.8 | 142 | 2.32 | 3.79 | 44.9% | 4 | None |
| Spring Lake Skilled Nursing and Rehabilitation Shreveport | 2.0 | 160 | 2.09 | 3.52 | 55.4% | 5 | None |
| Garden Park Nursing & Rehab CTR, LLC Shreveport | 2.7 | 160 | 2.33 | 3.79 | 30.9% | 3 | None |
| Booker T. Washington Skilled Nursing and Rehabilit Shreveport | 3.0 | 80 | 1.77 | 3.10 | 57.6% | 2 | None |
| Pierremont Healthcare Center Shreveport | 4.1 | 180 | 2.23 | 3.88 | 51.2% | 1 | $422,178 |
| The Bradford Skilled Nursing and Rehabilitation Shreveport | 4.2 | 146 | 2.05 | 3.25 | 48.3% | 1 | None |
| Southern Hills Healthcare and Rehabilitation Shreveport | 4.2 | 101 | 2.52 | 3.79 | 47.1% | 1 | $61,584 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
Explore next
Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.