Vancrest-Upper Valley: Staffing, Turnover, and Inspection Record
Vancrest-Upper Valley is a 127-bed nonprofit nursing home in Troy, Ohio, part of Vancrest Health Care Centers. In the CMS August 2026 release it reported 2.34 nurse aide hours per resident per day, 12% above the Ohio average of 2.09, and 40.9% nursing staff turnover (Ohio average 48.7%).
Vancrest-Upper Valley
3232 North County Road 25aTroy, OH 45373
Miami County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Vancrest-Upper Valley, nurse aides logged 2.34 hours per resident per day, 12% above the Ohio average. With about 115 residents a day, that works out to roughly 268 aide hours a day, or about 33 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Ohio avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.34 | 2.09 | 2.32 |
| Licensed practical nurses | 1.00 | 0.95 | 0.86 |
| Registered nurses | 0.53 | 0.64 | 0.69 |
| All nursing staff | 3.87 | 3.69 | 3.86 |
| All nursing staff, weekends | 3.38 | 3.28 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
40.9% of nursing staff at Vancrest-Upper Valley left over the year CMS measured, against a Ohio average of 48.7% and a US average of 45.8%. Registered nurse turnover was 30.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 25, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 13 health deficiencies (Ohio average 10.7). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Vancrest-Upper Valley holds 4 of 5 overall; the Ohio average is 3.2.
About Vancrest-Upper Valley
- Ownership: Non profit - Corporation
- Chain: Vancrest Health Care Centers, 13 homes
- Legal name: Vancrest of Troy, LLC
- Medicare and Medicaid certified since: May 8, 1989
- Councils: resident council
- Area: urban
Nursing homes near Vancrest-Upper Valley
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Troy Rehabilitation and Healthcare Center Troy | 3.8 | 155 | 1.50 | 3.05 | 48.3% | 2 | $35,968 |
| Ayden Healthcare of Piqua Piqua | 4.0 | 99 | 1.66 | 3.04 | 48.1% | 1 | $19,890 |
| Piqua Manor Piqua | 4.8 | 99 | 2.24 | 3.77 | 34.4% | 3 | None |
| Stillwater Skilled Nursing and Rehabilitation Covington | 6.9 | 75 | 1.87 | 3.56 | 66.1% | 2 | None |
| Springmeade Healthcenter Tipp City | 8.1 | 99 | 1.80 | 3.36 | 47.4% | 2 | None |
| Fair Haven Shelby County Sidney · SFF candidate | 12.2 | 90 | 2.13 | 3.65 | 33.3% | 1 | None |
| Shelby Skilled Nursing and Rehabilitation Sidney | 13.7 | 50 | 1.71 | 3.27 | 65.3% | 3 | None |
| Momentous Health at Vandalia Vandalia | 13.8 | 118 | 1.71 | 3.03 | 49.0% | 2 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.