The Willows At East Lansing: Staffing, Turnover, and Inspection Record
The Willows At East Lansing is a 65-bed for-profit nursing home in East Lansing, Michigan, part of Trilogy Health Services. In the CMS August 2026 release it reported 1.90 nurse aide hours per resident per day, 18% below the Michigan average of 2.33, and 30.0% nursing staff turnover (Michigan average 44.1%).
The Willows At East Lansing
3500 Coolidge RoadEast Lansing, MI 48823
Clinton County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Willows At East Lansing, nurse aides logged 1.90 hours per resident per day, 18% below the Michigan average. With about 62 residents a day, that works out to roughly 117 aide hours a day, or about 15 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 16% below the all-days figure.
| Hours per resident per day | This home | Michigan avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.90 | 2.33 | 2.32 |
| Licensed practical nurses | 0.31 | 0.88 | 0.86 |
| Registered nurses | 1.65 | 0.78 | 0.69 |
| All nursing staff | 3.86 | 3.99 | 3.86 |
| All nursing staff, weekends | 3.25 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
30.0% of nursing staff at The Willows At East Lansing left over the year CMS measured, against a Michigan average of 44.1% and a US average of 45.8%. Registered nurse turnover was 10.5%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 8, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 9 health deficiencies (Michigan average 10.1). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Willows At East Lansing holds 5 of 5 overall; the Michigan average is 3.1.
About The Willows At East Lansing
- Ownership: For profit - Corporation
- Chain: Trilogy Health Services, 123 homes
- Legal name: Trilogy Healthcare of Clinton LLC
- Medicare and Medicaid certified since: May 16, 2014
- Part of a continuing care retirement community
- Area: urban
Nursing homes near The Willows At East Lansing
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Medilodge of East Lansing East Lansing | 2.4 | 99 | 2.68 | 4.94 | 46.2% | 2 | None |
| Burcham Hills Retirement Center East Lansing | 3.5 | 133 | 2.36 | 4.49 | 65.9% | 1 | $37,557 |
| Medilodge of Campus Area East Lansing | 4.0 | 102 | 2.28 | 3.88 | 45.8% | 3 | None |
| Medilodge of Capital Area Lansing · abuse citation | 5.3 | 120 | 2.25 | 3.82 | 58.1% | 2 | $22,710 |
| Medilodge of Okemos Okemos | 5.4 | 100 | 2.58 | 4.24 | 41.1% | 4 | None |
| The Willows At Okemos Okemos | 5.9 | 68 | 1.98 | 3.99 | 32.8% | 5 | None |
| Aria Nursing and Rehabilitation Lansing | 6.7 | 110 | 2.37 | 3.63 | — | 1 | $75,834 |
| Ingham County Medical Care Facility Okemos | 7.2 | 236 | 3.28 | 5.09 | 37.5% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.