The Village at Incarnate Word: Staffing, Turnover, and Inspection Record
The Village at Incarnate Word is a 60-bed nonprofit nursing home in San Antonio, Texas. In the CMS August 2026 release it reported 2.54 nurse aide hours per resident per day, 27% above the Texas average of 2.00, and 27.0% nursing staff turnover (Texas average 55.3%).
The Village at Incarnate Word
4707 BroadwaySan Antonio, TX 78209
Bexar County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Village at Incarnate Word, nurse aides logged 2.54 hours per resident per day, 27% above the Texas average. With about 57 residents a day, that works out to roughly 144 aide hours a day, or about 18 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | Texas avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.54 | 2.00 | 2.32 |
| Licensed practical nurses | 0.97 | 0.95 | 0.86 |
| Registered nurses | 0.33 | 0.43 | 0.69 |
| All nursing staff | 3.84 | 3.39 | 3.86 |
| All nursing staff, weekends | 3.48 | 2.98 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
27.0% of nursing staff at The Village at Incarnate Word left over the year CMS measured, against a Texas average of 55.3% and a US average of 45.8%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Dec 12, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 4 health deficiencies (Texas average 9.3). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Village at Incarnate Word holds 4 of 5 overall; the Texas average is 2.6.
About The Village at Incarnate Word
- Ownership: Non profit - Corporation
- Legal name: Incarnate Word Retirement Community, Inc.
- Medicare and Medicaid certified since: Jun 3, 2021
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near The Village at Incarnate Word
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Parklane West Healthcare Center San Antonio | 1.1 | 124 | 2.24 | 3.74 | 63.4% | 1 | None |
| Sage Park San Antonio San Antonio | 2.0 | 46 | 2.11 | 4.32 | — | 3 | $121,976 |
| San Pedro Manor San Antonio | 2.5 | 150 | 2.24 | 3.67 | 45.6% | 4 | $24,285 |
| Meridian Care Monte Vista San Antonio | 2.5 | 106 | 2.49 | 4.74 | 68.4% | 1 | $23,438 |
| San Antonio North Nursing and Rehabilitation San Antonio | 2.5 | 118 | 1.66 | 2.67 | 55.9% | 1 | $17,268 |
| St. Francis Nursing Home San Antonio | 2.6 | 107 | 2.24 | 3.34 | 22.9% | 4 | None |
| Northeast Rehabilitation and Healthcare Center San Antonio | 2.8 | 120 | 2.00 | 3.45 | 41.8% | 1 | $15,616 |
| Memorial Medical Nursing and Rehabilitation San Antonio | 2.8 | 135 | 1.64 | 2.60 | 51.4% | 1 | $35,396 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.