The Springs of Avalon: Staffing, Turnover, and Inspection Record
The Springs of Avalon is a 85-bed for-profit nursing home in West Memphis, Arkansas, part of The Springs Arkansas. In the CMS August 2026 release it reported 2.06 nurse aide hours per resident per day, 23% below the Arkansas average of 2.67, and 56.3% nursing staff turnover (Arkansas average 49.5%).
The Springs of Avalon
610 South Avalon StWest Memphis, AR 72301
Crittenden County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Springs of Avalon, nurse aides logged 2.06 hours per resident per day, 23% below the Arkansas average. With about 82 residents a day, that works out to roughly 168 aide hours a day, or about 21 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Arkansas avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.06 | 2.67 | 2.32 |
| Licensed practical nurses | 0.86 | 0.95 | 0.86 |
| Registered nurses | 0.31 | 0.41 | 0.69 |
| All nursing staff | 3.23 | 4.03 | 3.86 |
| All nursing staff, weekends | 2.86 | 3.46 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
56.3% of nursing staff at The Springs of Avalon left over the year CMS measured, against a Arkansas average of 49.5% and a US average of 45.8%. Registered nurse turnover was 85.7%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 27, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Arkansas average 2.9). CMS lists 1 fine totaling $8,416 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Aug 14, 2025 | Fine | $8,416 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Springs of Avalon holds 2 of 5 overall; the Arkansas average is 3.4.
About The Springs of Avalon
- Ownership: For profit - Limited Liability company
- Chain: The Springs Arkansas, 26 homes
- Legal name: West Memphis Operators, LLC
- Medicare and Medicaid certified since: Nov 1, 1993
- Councils: resident council
- Area: urban
Nursing homes near The Springs of Avalon
The closest homes by distance, with the same CMS figures. Select a column to sort.
| The Springs Broadway West Memphis | 0.6 | 119 | 2.27 | 3.89 | 37.5% | 2 | None |
| Willowbend Health and Rehabilitation, LLC Marion | 4.4 | 140 | 2.51 | 3.75 | 34.3% | 3 | $30,771 |
| Parkway Health and Rehabilitation Center Memphis | 9.5 | 120 | 1.91 | 3.14 | 38.9% | 3 | $67,587 |
| Harborview Post Acute Memphis | 9.6 | 113 | 1.99 | 3.78 | 50.0% | 3 | None |
| Majestic Gardens at Memphis Rehab & SNC Memphis · SFF candidate | 11.0 | 169 | 2.04 | 3.36 | 68.5% | 1 | $810,404 |
| Midtown Center for Health and Rehabilitation Memphis | 11.0 | 180 | 1.96 | 3.54 | 63.6% | 2 | $188,379 |
| Graceland Rehabilitation and Nursing Care Center Memphis · SFF candidate | 12.6 | 240 | 1.94 | 3.47 | 51.6% | 1 | $342,603 |
| Allen Morgan Health and Rehabilitation Center Memphis | 14.1 | 31 | 3.59 | 6.64 | — | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.