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The Orchards at Canterbury on the Lake: Staffing, Turnover, and Inspection Record

The Orchards at Canterbury on the Lake is a 128-bed for-profit nursing home in Waterford, Michigan, part of The Orchards Michigan. In the CMS August 2026 release it reported 1.84 nurse aide hours per resident per day, 21% below the Michigan average of 2.33.

Certified for Medicare and Medicaid · CMS number 235555

The Orchards at Canterbury on the Lake

5601 Hatchery Road
Waterford, MI 48329
Oakland County
Aide hours per resident a day
1.84
Michigan average 2.33
Nursing staff turnover
—
Michigan average 44.1%
Certified beds
128
about 108 residents a day
Fines, last 3 years
1
$45,461 total

CMS Care Compare, August 2026 release

Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Orchards at Canterbury on the Lake, nurse aides logged 1.84 hours per resident per day, 21% below the Michigan average. With about 108 residents a day, that works out to roughly 199 aide hours a day, or about 25 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 16% below the all-days figure.

Staff hours per resident per day at The Orchards at Canterbury on the Lake, Michigan average, and US average
Hours per resident per dayThis homeMichigan avgUS avg
Nurse aides (CNAs)1.842.332.32
Licensed practical nurses1.310.880.86
Registered nurses0.350.780.69
All nursing staff3.503.993.86
All nursing staff, weekends2.963.503.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

CMS publishes no nursing staff turnover figure for The Orchards at Canterbury on the Lake in this release.

CMS note: Staffing data not submitted or not valid for calculating turnover.

Nursing staff turnover
—
Michigan 44.1% · US 45.8%
Registered nurse turnover
—
Michigan 39.2% · US 42.9%
Administrators who left
—
Michigan average 0.4

Inspections and penalties

State inspectors last completed a standard health inspection on Jul 31, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 28 health deficiencies (Michigan average 10.1). CMS lists 1 fine totaling $45,461 and 1 payment denial in the last three years.

Health deficiencies, latest cycle
28
From complaints
14
Infection-control citations
—
Payment denials, 3 years
1
Fines and payment denials at The Orchards at Canterbury on the Lake, last three years
Inspection datePenaltyAmount or length
Sep 7, 2023Fine$45,461
Sep 7, 2023Payment Denial2 days from Sep 30, 2023

CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Orchards at Canterbury on the Lake holds 1 of 5 overall; the Michigan average is 3.1.

Overall
1 of 5
Health inspections
1 of 5
Staffing
1 of 5
Quality measures
3 of 5

About The Orchards at Canterbury on the Lake

  • Ownership: For profit - Corporation
  • Chain: The Orchards Michigan, 15 homes
  • Legal name: Canterbury Mi Opco LLC
  • Medicare and Medicaid certified since: Jul 1, 1994
  • Part of a continuing care retirement community
  • Councils: resident council
  • Area: urban

Nursing homes near The Orchards at Canterbury on the Lake

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near The Orchards at Canterbury on the Lake. Column headers sort the table.
Lourdes Rehabilitation and Healthcare Center
Waterford
2.2802.073.9925.3%5$15,593
Regency at Waterford
Waterford
3.41502.104.0347.5%1None
Villa at Pine Place
Clarkston
3.51201.953.4452.9%2$179,680
The Neighborhoods of White Lake
White Lake
5.4392.294.5930.0%5None
WellBridge of Clarkston
Clarkston
5.41002.164.1163.1%3None
The Villa at Green Lake Estates
Orchard Lake
5.7852.143.5465.2%1$434,664
Westlake Health Campus
Commerce
6.5611.984.1934.3%4None
Oakland Manor Nursing and Rehabilitation Center LL
Pontiac
6.7292.424.5964.5%3None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Michigan

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.