The Orchards at Canterbury on the Lake: Staffing, Turnover, and Inspection Record
The Orchards at Canterbury on the Lake is a 128-bed for-profit nursing home in Waterford, Michigan, part of The Orchards Michigan. In the CMS August 2026 release it reported 1.84 nurse aide hours per resident per day, 21% below the Michigan average of 2.33.
The Orchards at Canterbury on the Lake
5601 Hatchery RoadWaterford, MI 48329
Oakland County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Orchards at Canterbury on the Lake, nurse aides logged 1.84 hours per resident per day, 21% below the Michigan average. With about 108 residents a day, that works out to roughly 199 aide hours a day, or about 25 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 16% below the all-days figure.
| Hours per resident per day | This home | Michigan avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.84 | 2.33 | 2.32 |
| Licensed practical nurses | 1.31 | 0.88 | 0.86 |
| Registered nurses | 0.35 | 0.78 | 0.69 |
| All nursing staff | 3.50 | 3.99 | 3.86 |
| All nursing staff, weekends | 2.96 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
CMS publishes no nursing staff turnover figure for The Orchards at Canterbury on the Lake in this release.
CMS note: Staffing data not submitted or not valid for calculating turnover.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 31, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 28 health deficiencies (Michigan average 10.1). CMS lists 1 fine totaling $45,461 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Sep 7, 2023 | Fine | $45,461 |
| Sep 7, 2023 | Payment Denial | 2 days from Sep 30, 2023 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Orchards at Canterbury on the Lake holds 1 of 5 overall; the Michigan average is 3.1.
About The Orchards at Canterbury on the Lake
- Ownership: For profit - Corporation
- Chain: The Orchards Michigan, 15 homes
- Legal name: Canterbury Mi Opco LLC
- Medicare and Medicaid certified since: Jul 1, 1994
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near The Orchards at Canterbury on the Lake
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Lourdes Rehabilitation and Healthcare Center Waterford | 2.2 | 80 | 2.07 | 3.99 | 25.3% | 5 | $15,593 |
| Regency at Waterford Waterford | 3.4 | 150 | 2.10 | 4.03 | 47.5% | 1 | None |
| Villa at Pine Place Clarkston | 3.5 | 120 | 1.95 | 3.44 | 52.9% | 2 | $179,680 |
| The Neighborhoods of White Lake White Lake | 5.4 | 39 | 2.29 | 4.59 | 30.0% | 5 | None |
| WellBridge of Clarkston Clarkston | 5.4 | 100 | 2.16 | 4.11 | 63.1% | 3 | None |
| The Villa at Green Lake Estates Orchard Lake | 5.7 | 85 | 2.14 | 3.54 | 65.2% | 1 | $434,664 |
| Westlake Health Campus Commerce | 6.5 | 61 | 1.98 | 4.19 | 34.3% | 4 | None |
| Oakland Manor Nursing and Rehabilitation Center LL Pontiac | 6.7 | 29 | 2.42 | 4.59 | 64.5% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.