The Neighborhood in Rio Rancho: Staffing, Turnover, and Inspection Record
The Neighborhood in Rio Rancho is a 48-bed nonprofit nursing home in Rio Rancho, New Mexico. In the CMS August 2026 release it reported 3.24 nurse aide hours per resident per day, 47% above the New Mexico average of 2.21, and 82.3% nursing staff turnover (New Mexico average 53.3%).
The Neighborhood in Rio Rancho
900 Loma Colorado Blvd NERio Rancho, NM 87124
Sandoval County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Neighborhood in Rio Rancho, nurse aides logged 3.24 hours per resident per day, 47% above the New Mexico average. With about 38 residents a day, that works out to roughly 124 aide hours a day, or about 15 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | New Mexico avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.24 | 2.21 | 2.32 |
| Licensed practical nurses | 0.56 | 0.70 | 0.86 |
| Registered nurses | 1.03 | 0.63 | 0.69 |
| All nursing staff | 4.83 | 3.53 | 3.86 |
| All nursing staff, weekends | 4.38 | 3.10 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
82.3% of nursing staff at The Neighborhood in Rio Rancho left over the year CMS measured, against a New Mexico average of 53.3% and a US average of 45.8%. Registered nurse turnover was 87.5%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Nov 17, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 11 health deficiencies (New Mexico average 17.8). CMS lists 1 fine totaling $8,278 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Nov 17, 2025 | Fine | $8,278 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Neighborhood in Rio Rancho holds 2 of 5 overall; the New Mexico average is 2.9.
About The Neighborhood in Rio Rancho
- Ownership: Non profit - Corporation
- Medicare and Medicaid certified since: Aug 10, 2016
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near The Neighborhood in Rio Rancho
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Rio Rancho Center Rio Rancho · many days without an RN | 2.1 | 120 | 1.91 | 3.18 | 54.1% | 1 | None |
| The Suites Rio Vista Rio Rancho · abuse citation | 4.3 | 136 | 2.06 | 3.50 | 68.3% | 2 | $17,215 |
| Skies Healthcare & Rehabilitation Center Albuquerque · staffing data not validated | 4.6 | 120 | — | — | — | 1 | $30,409 |
| Fiesta Park Wellness & Rehabilitation Albuquerque · abuse citation | 6.8 | 105 | 2.23 | 3.64 | 30.7% | 2 | $39,025 |
| The Rehabilitation Center of Albuquerque Albuquerque | 8.9 | 120 | 1.70 | 3.47 | 64.8% | 2 | $80,909 |
| Las Palomas Center Albuquerque · SFF candidate · abuse citation | 8.9 | 120 | 1.79 | 3.51 | 67.9% | 1 | $294,513 |
| Spanish Trails Wellness & Rehabilitation Albuquerque · abuse citation | 9.8 | 134 | 2.25 | 3.38 | 64.4% | 3 | $57,519 |
| Albuquerque Heights Healthcare and Rehabilitation Albuquerque | 10.4 | 134 | 1.81 | 3.76 | 66.7% | 2 | $8,170 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.