The Heritage Center: Staffing, Turnover, and Inspection Record
The Heritage Center is a 197-bed for-profit nursing home in Morristown, Tennessee, part of Life Care Centers of America. In the CMS August 2026 release it reported 1.96 nurse aide hours per resident per day, 8% below the Tennessee average of 2.12, and 37.4% nursing staff turnover (Tennessee average 48.9%).
The Heritage Center
1026 McFarland StreetMorristown, TN 37814
Hamblen County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Heritage Center, nurse aides logged 1.96 hours per resident per day, 8% below the Tennessee average. With about 116 residents a day, that works out to roughly 227 aide hours a day, or about 28 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 15% below the all-days figure.
| Hours per resident per day | This home | Tennessee avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.96 | 2.12 | 2.32 |
| Licensed practical nurses | 1.03 | 1.09 | 0.86 |
| Registered nurses | 0.65 | 0.60 | 0.69 |
| All nursing staff | 3.64 | 3.80 | 3.86 |
| All nursing staff, weekends | 3.08 | 3.31 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
37.4% of nursing staff at The Heritage Center left over the year CMS measured, against a Tennessee average of 48.9% and a US average of 45.8%. Registered nurse turnover was 17.6%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 4, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 8 health deficiencies (Tennessee average 4.7). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Heritage Center holds 3 of 5 overall; the Tennessee average is 3.0.
About The Heritage Center
- Ownership: For profit - Corporation
- Chain: Life Care Centers of America, 194 homes
- Legal name: Life Care Centers of America, Inc.
- Medicare and Medicaid certified since: Jan 3, 1989
- Councils: resident council
- Area: urban
Nursing homes near The Heritage Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Life Care Center of Morristown Morristown | 1.7 | 161 | 1.77 | 3.35 | 24.6% | 5 | None |
| Jefferson Park at White Pine White Pine | 11.1 | 30 | 3.92 | 5.76 | 43.1% | 4 | None |
| Ridgeview Terrace of Life Care Rutledge | 12.4 | 132 | 1.81 | 3.27 | 23.3% | 4 | None |
| Life Care Center of Jefferson City Jefferson City | 13.1 | 121 | 1.94 | 3.54 | 52.6% | 3 | None |
| Jefferson City Health and Rehab Center Jefferson City | 13.4 | 170 | 2.47 | 3.56 | 34.1% | 3 | $8,788 |
| Jefferson County Nursing Home Dandridge | 14.6 | 160 | 2.90 | 4.40 | 28.4% | 3 | None |
| Newport TN Opco LLC Newport | 17.2 | 150 | 1.85 | 3.28 | 57.0% | 3 | None |
| Signature Healthcare of Rogersville Rogersville | 18.6 | 150 | 1.88 | 3.40 | 42.9% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.