Symphony Maple Crest: Staffing, Turnover, and Inspection Record
Symphony Maple Crest is a 86-bed for-profit nursing home in Belvidere, Illinois, part of Symphony Care Network. In the CMS August 2026 release it reported 1.61 nurse aide hours per resident per day, 23% below the Illinois average of 2.09, and 53.4% nursing staff turnover (Illinois average 44.5%).
Symphony Maple Crest
4452 Squaw Prairie RoadBelvidere, IL 61008
Boone County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Symphony Maple Crest, nurse aides logged 1.61 hours per resident per day, 23% below the Illinois average. With about 69 residents a day, that works out to roughly 110 aide hours a day, or about 14 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | Illinois avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.61 | 2.09 | 2.32 |
| Licensed practical nurses | 0.84 | 0.64 | 0.86 |
| Registered nurses | 0.40 | 0.72 | 0.69 |
| All nursing staff | 2.85 | 3.45 | 3.86 |
| All nursing staff, weekends | 2.57 | 3.08 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
53.4% of nursing staff at Symphony Maple Crest left over the year CMS measured, against a Illinois average of 44.5% and a US average of 45.8%. Registered nurse turnover was 55.6%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Sep 25, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 12 health deficiencies (Illinois average 12.5). CMS lists 5 fines totaling $409,524 and 2 payment denials in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| May 26, 2026 | Fine | $195,340 |
| Sep 16, 2025 | Payment Denial | 36 days from Oct 10, 2025 |
| Sep 16, 2025 | Fine | $36,517 |
| Nov 4, 2024 | Fine | $39,683 |
| Nov 4, 2024 | Payment Denial | 12 days from Nov 29, 2024 |
| Oct 2, 2024 | Fine | $127,785 |
| Aug 31, 2023 | Fine | $10,199 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Symphony Maple Crest holds 1 of 5 overall; the Illinois average is 2.5.
About Symphony Maple Crest
- Ownership: For profit - Limited Liability company
- Chain: Symphony Care Network, 7 homes
- Legal name: Symphony Maple Crest LLC
- Medicare and Medicaid certified since: Feb 1, 2000
- Councils: resident council
- Area: urban
Nursing homes near Symphony Maple Crest
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Belvidere Health and Rehab Belvidere | 3.3 | 80 | 1.78 | 2.89 | 19.4% | 4 | None |
| Symphony Northwoods Belvidere | 3.8 | 113 | 1.71 | 2.97 | 63.0% | 1 | $118,435 |
| Alden Debes Rehab & HCC Rockford · abuse citation | 7.7 | 268 | 1.93 | 3.39 | 56.1% | 1 | $129,985 |
| Alden Park Strathmoor Rockford | 7.9 | 189 | 2.12 | 3.34 | 43.1% | 1 | $115,265 |
| Forest City Rehab & Nrsg Ctr Rockford | 8.1 | 213 | 1.45 | 2.39 | 41.0% | 1 | $192,920 |
| Fairhaven Christian Ret Center Rockford | 9.0 | 96 | 3.51 | 5.13 | 94.7% | 3 | $120,225 |
| The Citadel at Saint Anne Place Rockford | 9.1 | 179 | 1.78 | 3.42 | 62.2% | 1 | $123,556 |
| Alpine Fireside Health Center Rockford | 9.1 | 66 | 3.18 | 4.73 | 49.0% | 3 | $85,050 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.