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Springbrook Center: Staffing, Turnover, and Inspection Record

Springbrook Center is a 123-bed for-profit nursing home in Westbrook, Maine, part of Genesis Healthcare. In the CMS August 2026 release it reported 2.27 nurse aide hours per resident per day, 20% below the Maine average of 2.83, and 34.5% nursing staff turnover (Maine average 46.7%).

Certified for Medicare and Medicaid · CMS number 205068

Springbrook Center

300 Spring St
Westbrook, ME 04092
Cumberland County
Aide hours per resident a day
2.27
Maine average 2.83
Nursing staff turnover
34.5%
Maine average 46.7%
Certified beds
123
about 115 residents a day
Fines, last 3 years
2
$17,388 total

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Springbrook Center, nurse aides logged 2.27 hours per resident per day, 20% below the Maine average. With about 115 residents a day, that works out to roughly 262 aide hours a day, or about 33 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.

Staff hours per resident per day at Springbrook Center, Maine average, and US average
Hours per resident per dayThis homeMaine avgUS avg
Nurse aides (CNAs)2.272.832.32
Licensed practical nurses0.280.450.86
Registered nurses1.241.050.69
All nursing staff3.794.343.86
All nursing staff, weekends3.493.923.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

34.5% of nursing staff at Springbrook Center left over the year CMS measured, against a Maine average of 46.7% and a US average of 45.8%. Registered nurse turnover was 43.2%. No administrators left over the same period.

Nursing staff turnover
34.5%
Maine 46.7% · US 45.8%
Registered nurse turnover
43.2%
Maine 40.2% · US 42.9%
Administrators who left
0
Maine average 0.4

Inspections and penalties

State inspectors last completed a standard health inspection on Jul 19, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 14 health deficiencies (Maine average 11.0). CMS lists 2 fines totaling $17,388 and 1 payment denial in the last three years.

Health deficiencies, latest cycle
14
From complaints
4
Infection-control citations
—
Payment denials, 3 years
1
Fines and payment denials at Springbrook Center, last three years
Inspection datePenaltyAmount or length
Oct 28, 2025Fine$9,110
Oct 28, 2025Payment Denial19 days from Nov 20, 2025
May 12, 2025Fine$8,278

CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Springbrook Center holds 2 of 5 overall; the Maine average is 3.1.

Overall
2 of 5
Health inspections
1 of 5
Staffing
4 of 5
Quality measures
5 of 5

About Springbrook Center

  • Ownership: For profit - Corporation
  • Chain: Genesis Healthcare, 184 homes
  • Legal name: Westbrook Operations, LLC
  • Medicare and Medicaid certified since: Jul 15, 1991
  • Councils: resident council
  • Area: urban

Nursing homes near Springbrook Center

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Springbrook Center. Column headers sort the table.
Barron Center
Portland
1.82193.615.3096.2%4$8,278
Gorham House
Gorham
3.9693.084.8452.6%5None
Fallbrook Commons
Portland
4.51023.294.7043.8%3None
Cedars Nursing Care Center
Portland
4.81023.054.89—4None
Seaside Healthcare LLC
Portland
4.91473.054.3446.9%4None
Pinnacle Health & Rehab at South Portland
So Portland
5.6732.574.0641.7%3None
Maine Veterans Home - Scarborough
Scarborough
5.71202.934.8436.4%5None
Pine Point Center
Scarborough
6.8612.223.8447.0%2None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

Explore next

← All nursing homes in Maine

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.