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Smoky Mountain Health and Rehabilitation Center: Staffing, Turnover, and Inspection Record

Smoky Mountain Health and Rehabilitation Center is a 120-bed for-profit nursing home in Pigeon Forge, Tennessee, part of CCH Healthcare. In the CMS August 2026 release it reported 2.01 nurse aide hours per resident per day, 5% below the Tennessee average of 2.12, and 70.1% nursing staff turnover (Tennessee average 48.9%).

Certified for Medicare and Medicaid · CMS number 445382

Smoky Mountain Health and Rehabilitation Center

415 Cole Drive
Pigeon Forge, TN 37863
Sevier County
Aide hours per resident a day
2.01
Tennessee average 2.12
Nursing staff turnover
70.1%
Tennessee average 48.9%
Certified beds
120
about 85 residents a day
Fines, last 3 years
2
$61,180 total

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Smoky Mountain Health and Rehabilitation Center, nurse aides logged 2.01 hours per resident per day, 5% below the Tennessee average. With about 85 residents a day, that works out to roughly 171 aide hours a day, or about 21 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 17% below the all-days figure.

Staff hours per resident per day at Smoky Mountain Health and Rehabilitation Center, Tennessee average, and US average
Hours per resident per dayThis homeTennessee avgUS avg
Nurse aides (CNAs)2.012.122.32
Licensed practical nurses0.971.090.86
Registered nurses0.470.600.69
All nursing staff3.453.803.86
All nursing staff, weekends2.873.313.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

70.1% of nursing staff at Smoky Mountain Health and Rehabilitation Center left over the year CMS measured, against a Tennessee average of 48.9% and a US average of 45.8%. Registered nurse turnover was 61.5%. 2 administrators left over the same period.

Nursing staff turnover
70.1%
Tennessee 48.9% · US 45.8%
Registered nurse turnover
61.5%
Tennessee 43.2% · US 42.9%
Administrators who left
2
Tennessee average 0.6

Inspections and penalties

State inspectors last completed a standard health inspection on Jan 5, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Tennessee average 4.7). CMS lists 2 fines totaling $61,180 and 1 payment denial in the last three years.

Health deficiencies, latest cycle
6
From complaints
0
Infection-control citations
—
Payment denials, 3 years
1
Fines and payment denials at Smoky Mountain Health and Rehabilitation Center, last three years
Inspection datePenaltyAmount or length
Apr 5, 2024Fine$17,255
Apr 5, 2024Fine$43,925
Apr 5, 2024Payment Denial81 days from May 2, 2024

CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Smoky Mountain Health and Rehabilitation Center holds 1 of 5 overall; the Tennessee average is 3.0.

Overall
1 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
3 of 5

About Smoky Mountain Health and Rehabilitation Center

  • Ownership: For profit - Limited Liability company
  • Chain: CCH Healthcare, 33 homes
  • Legal name: SM Healthcare Op LLC
  • Medicare and Medicaid certified since: Sep 1, 1996
  • Councils: resident council
  • Area: rural

Nursing homes near Smoky Mountain Health and Rehabilitation Center

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Smoky Mountain Health and Rehabilitation Center. Column headers sort the table.
Sevierville Health and Rehabilitation Center
Sevierville
6.2982.103.7142.4%4None
Jefferson County Nursing Home
Dandridge
18.51602.904.4028.4%3None
Asbury Place at Maryville
Maryville · abuse citation
20.31812.143.5560.0%1$16,720
Ocoee Transitional Care Center LLC
Maryville
21.1761.594.3650.0%2None
Holston Health & Rehabilitation Center
Knoxville
21.6942.283.7641.7%5None
Island Home Park Health and Rehab
Knoxville
21.9951.963.3739.1%4$21,715
Newport TN Opco LLC
Newport
22.01501.853.2857.0%3None
Jefferson City Health and Rehab Center
Jefferson City
22.71702.473.5634.1%3$8,788

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Tennessee

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.