Smoky Mountain Health and Rehabilitation Center: Staffing, Turnover, and Inspection Record
Smoky Mountain Health and Rehabilitation Center is a 120-bed for-profit nursing home in Pigeon Forge, Tennessee, part of CCH Healthcare. In the CMS August 2026 release it reported 2.01 nurse aide hours per resident per day, 5% below the Tennessee average of 2.12, and 70.1% nursing staff turnover (Tennessee average 48.9%).
Smoky Mountain Health and Rehabilitation Center
415 Cole DrivePigeon Forge, TN 37863
Sevier County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Smoky Mountain Health and Rehabilitation Center, nurse aides logged 2.01 hours per resident per day, 5% below the Tennessee average. With about 85 residents a day, that works out to roughly 171 aide hours a day, or about 21 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 17% below the all-days figure.
| Hours per resident per day | This home | Tennessee avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.01 | 2.12 | 2.32 |
| Licensed practical nurses | 0.97 | 1.09 | 0.86 |
| Registered nurses | 0.47 | 0.60 | 0.69 |
| All nursing staff | 3.45 | 3.80 | 3.86 |
| All nursing staff, weekends | 2.87 | 3.31 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
70.1% of nursing staff at Smoky Mountain Health and Rehabilitation Center left over the year CMS measured, against a Tennessee average of 48.9% and a US average of 45.8%. Registered nurse turnover was 61.5%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 5, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Tennessee average 4.7). CMS lists 2 fines totaling $61,180 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 5, 2024 | Fine | $17,255 |
| Apr 5, 2024 | Fine | $43,925 |
| Apr 5, 2024 | Payment Denial | 81 days from May 2, 2024 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Smoky Mountain Health and Rehabilitation Center holds 1 of 5 overall; the Tennessee average is 3.0.
About Smoky Mountain Health and Rehabilitation Center
- Ownership: For profit - Limited Liability company
- Chain: CCH Healthcare, 33 homes
- Legal name: SM Healthcare Op LLC
- Medicare and Medicaid certified since: Sep 1, 1996
- Councils: resident council
- Area: rural
Nursing homes near Smoky Mountain Health and Rehabilitation Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Sevierville Health and Rehabilitation Center Sevierville | 6.2 | 98 | 2.10 | 3.71 | 42.4% | 4 | None |
| Jefferson County Nursing Home Dandridge | 18.5 | 160 | 2.90 | 4.40 | 28.4% | 3 | None |
| Asbury Place at Maryville Maryville · abuse citation | 20.3 | 181 | 2.14 | 3.55 | 60.0% | 1 | $16,720 |
| Ocoee Transitional Care Center LLC Maryville | 21.1 | 76 | 1.59 | 4.36 | 50.0% | 2 | None |
| Holston Health & Rehabilitation Center Knoxville | 21.6 | 94 | 2.28 | 3.76 | 41.7% | 5 | None |
| Island Home Park Health and Rehab Knoxville | 21.9 | 95 | 1.96 | 3.37 | 39.1% | 4 | $21,715 |
| Newport TN Opco LLC Newport | 22.0 | 150 | 1.85 | 3.28 | 57.0% | 3 | None |
| Jefferson City Health and Rehab Center Jefferson City | 22.7 | 170 | 2.47 | 3.56 | 34.1% | 3 | $8,788 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.