Regency Care: Staffing, Turnover, and Inspection Record
Regency Care is a 99-bed for-profit nursing home in Springfield, Illinois, part of Heritage Operations Group. In the CMS August 2026 release it reported 1.99 nurse aide hours per resident per day, 5% below the Illinois average of 2.09, and 57.3% nursing staff turnover (Illinois average 44.5%).
Regency Care
2120 West WashingtonSpringfield, IL 62702
Sangamon County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Regency Care, nurse aides logged 1.99 hours per resident per day, 5% below the Illinois average. With about 90 residents a day, that works out to roughly 179 aide hours a day, or about 22 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | Illinois avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.99 | 2.09 | 2.32 |
| Licensed practical nurses | 0.33 | 0.64 | 0.86 |
| Registered nurses | 0.65 | 0.72 | 0.69 |
| All nursing staff | 2.96 | 3.45 | 3.86 |
| All nursing staff, weekends | 2.59 | 3.08 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
57.3% of nursing staff at Regency Care left over the year CMS measured, against a Illinois average of 44.5% and a US average of 45.8%. Registered nurse turnover was 64.3%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 13, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 18 health deficiencies (Illinois average 12.5). CMS lists 4 fines totaling $210,507 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Feb 17, 2026 | Fine | $37,310 |
| Mar 13, 2025 | Fine | $55,754 |
| Mar 13, 2025 | Payment Denial | 10 days from Apr 16, 2025 |
| Sep 25, 2024 | Fine | $100,276 |
| Feb 29, 2024 | Fine | $17,167 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Regency Care holds 1 of 5 overall; the Illinois average is 2.5.
About Regency Care
- Ownership: For profit - Limited Liability company
- Chain: Heritage Operations Group, 9 homes
- Legal name: Rutledge-Regency Operations, LLC
- Medicare and Medicaid certified since: Feb 18, 2010
- Councils: resident council
- Area: urban
Nursing homes near Regency Care
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Arc at Sangamon Valley Springfield | 1.4 | 171 | 1.81 | 2.91 | 72.6% | 1 | $597,556 |
| Arcadia Care on the Hill Springfield | 1.5 | 251 | 1.70 | 2.80 | 29.1% | 1 | $229,143 |
| Springfield Suites Rehab and Nursing Springfield | 1.6 | 75 | 3.33 | 4.94 | 57.1% | 3 | None |
| Concordia Village Care Center Springfield | 3.1 | 62 | 2.99 | 4.90 | 44.7% | 5 | $8,678 |
| Avenues at Springfield Springfield · many days without an RN | 3.7 | 65 | 0.94 | 1.58 | 59.3% | 2 | None |
| Villa Health Care East Sherman · staffing data not validated | 8.0 | 109 | — | — | 63.6% | 1 | $90,998 |
| Arcadia Care Auburn Auburn · many days without an RN | 14.6 | 70 | 1.66 | 2.77 | 54.3% | 1 | $273,034 |
| Sunny Acres Nursing Home Petersburg · abuse citation | 14.9 | 99 | 1.86 | 2.96 | 64.9% | 1 | $465,165 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.