Pontchartrain Health Care Center: Staffing, Turnover, and Inspection Record
Pontchartrain Health Care Center is a 182-bed for-profit nursing home in Mandeville, Louisiana, part of Inspired Healthcare Management. In the CMS August 2026 release it reported 2.20 nurse aide hours per resident per day, 3% below the Louisiana average of 2.27, and 54.7% nursing staff turnover (Louisiana average 47.6%).
Pontchartrain Health Care Center
1401 Highway 190Mandeville, LA 70448
St. Tammany County
CMS Care Compare, August 2026 release
Special Focus Facility candidate. CMS lists this home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Pontchartrain Health Care Center, nurse aides logged 2.20 hours per resident per day, 3% below the Louisiana average. With about 102 residents a day, that works out to roughly 225 aide hours a day, or about 28 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 17% below the all-days figure.
| Hours per resident per day | This home | Louisiana avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.20 | 2.27 | 2.32 |
| Licensed practical nurses | 1.15 | 1.15 | 0.86 |
| Registered nurses | 0.20 | 0.30 | 0.69 |
| All nursing staff | 3.55 | 3.73 | 3.86 |
| All nursing staff, weekends | 2.96 | 3.18 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
54.7% of nursing staff at Pontchartrain Health Care Center left over the year CMS measured, against a Louisiana average of 47.6% and a US average of 45.8%. Registered nurse turnover was 60.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 13, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 14 health deficiencies (Louisiana average 6.7). CMS lists 1 fine totaling $105,898 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jun 13, 2025 | Fine | $105,898 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Pontchartrain Health Care Center holds 1 of 5 overall; the Louisiana average is 2.5.
About Pontchartrain Health Care Center
- Ownership: For profit - Corporation
- Chain: Inspired Healthcare Management, 6 homes
- Legal name: Pontchartrain Guest House Inc
- Medicare and Medicaid certified since: Sep 1, 1994
- Councils: resident council
- Area: urban
Nursing homes near Pontchartrain Health Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Trinity Trace Community Care Center Covington | 1.2 | 116 | 2.63 | 4.19 | 51.3% | 4 | None |
| Heritage Manor of Mandeville Mandeville | 2.5 | 145 | 2.52 | 3.98 | 65.5% | 2 | None |
| Christwood Covington | 4.4 | 30 | 2.67 | 4.70 | 35.7% | 5 | None |
| Forest Manor Nursing and Rehabilitation Center Covington | 5.2 | 172 | 2.59 | 3.94 | 52.2% | 4 | $13,625 |
| Lacombe Nursing Centre Lacombe | 10.7 | 98 | 1.99 | 3.39 | 43.2% | 2 | None |
| Greenbriar Community Care Center Slidell | 20.8 | 174 | 2.72 | 4.39 | 35.6% | 5 | None |
| Lakeshore Manor Nursing & Rehab Slidell · SFF candidate | 21.4 | 110 | 1.43 | 2.90 | 56.6% | 1 | $249,106 |
| Heritage Manor of Slidell Slidell | 21.9 | 120 | 2.27 | 3.72 | 45.6% | 4 | $11,333 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.