Polaris Healthcare and Rehabilitation Center: Staffing, Turnover, and Inspection Record
Polaris Healthcare and Rehabilitation Center is a 100-bed for-profit nursing home in Milford, Delaware, part of Nationwide Healthcare Services. In the CMS August 2026 release it reported 1.94 nurse aide hours per resident per day, 19% below the Delaware average of 2.40, and 67.8% nursing staff turnover (Delaware average 41.3%).
Polaris Healthcare and Rehabilitation Center
21 W Clarke AvenueMilford, DE 19963
Sussex County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Polaris Healthcare and Rehabilitation Center, nurse aides logged 1.94 hours per resident per day, 19% below the Delaware average. With about 94 residents a day, that works out to roughly 182 aide hours a day, or about 23 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.
| Hours per resident per day | This home | Delaware avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.94 | 2.40 | 2.32 |
| Licensed practical nurses | 1.26 | 0.98 | 0.86 |
| Registered nurses | 0.76 | 0.97 | 0.69 |
| All nursing staff | 3.96 | 4.35 | 3.86 |
| All nursing staff, weekends | 3.67 | 3.89 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
67.8% of nursing staff at Polaris Healthcare and Rehabilitation Center left over the year CMS measured, against a Delaware average of 41.3% and a US average of 45.8%. Registered nurse turnover was 79.4%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 11, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 9 health deficiencies (Delaware average 10.5). CMS lists 3 fines totaling $153,884 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Feb 11, 2026 | Fine | $26,685 |
| Jan 28, 2025 | Fine | $114,368 |
| Apr 11, 2024 | Fine | $12,831 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Polaris Healthcare and Rehabilitation Center holds 2 of 5 overall; the Delaware average is 3.3.
About Polaris Healthcare and Rehabilitation Center
- Ownership: For profit - Limited Liability company
- Chain: Nationwide Healthcare Services, 7 homes
- Legal name: Polaris Healthcare and Rehabilitation Center LLC
- Medicare and Medicaid certified since: Apr 18, 2020
- Councils: resident council
- Area: rural
Nursing homes near Polaris Healthcare and Rehabilitation Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Milford Center Milford | 0.4 | 136 | 2.19 | 3.95 | 42.0% | 2 | $176,862 |
| Delaware Veterans Home Milford · abuse citation | 2.3 | 144 | 3.89 | 7.08 | 54.0% | 4 | $118,757 |
| Delaware Bay Rehabilitation and Healthcare Center Georgetown | 14.9 | 139 | 2.32 | 4.00 | 49.3% | 2 | $62,618 |
| Excelcare at Lewes LLC Lewes · abuse citation | 17.5 | 179 | 2.32 | 3.89 | 45.7% | 2 | $106,560 |
| Bay Terrace Rehabilitation and Health Center Dover | 17.7 | 85 | 2.27 | 4.19 | 36.6% | 3 | $34,838 |
| Center at Eden Hill, LLC Dover | 18.0 | 80 | 2.71 | 5.35 | 25.0% | 5 | None |
| The Moorings at Lewes Lewes | 18.9 | 40 | 2.21 | 4.38 | 42.2% | 5 | None |
| Cadia Rehabilitation Capitol Dover | 19.2 | 120 | 2.15 | 3.87 | 45.8% | 3 | $8,018 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.