Pilot Butte Rehabilitation Center: Staffing, Turnover, and Inspection Record
Pilot Butte Rehabilitation Center is a 74-bed for-profit nursing home in Bend, Oregon, part of Regency Pacific Management. In the CMS August 2026 release it reported 3.09 nurse aide hours per resident per day, 9% below the Oregon average of 3.40, and 50.8% nursing staff turnover (Oregon average 47.4%).
Pilot Butte Rehabilitation Center
1876 Ne Highway 20Bend, OR 97701
Deschutes County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Pilot Butte Rehabilitation Center, nurse aides logged 3.09 hours per resident per day, 9% below the Oregon average. With about 41 residents a day, that works out to roughly 126 aide hours a day, or about 16 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 19% below the all-days figure.
| Hours per resident per day | This home | Oregon avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.09 | 3.40 | 2.32 |
| Licensed practical nurses | 0.86 | 0.91 | 0.86 |
| Registered nurses | 0.94 | 0.72 | 0.69 |
| All nursing staff | 4.89 | 5.03 | 3.86 |
| All nursing staff, weekends | 3.94 | 4.51 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
50.8% of nursing staff at Pilot Butte Rehabilitation Center left over the year CMS measured, against a Oregon average of 47.4% and a US average of 45.8%. Registered nurse turnover was 27.3%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Sep 19, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 13 health deficiencies (Oregon average 9.3). CMS lists 1 fine totaling $8,827 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Sep 9, 2024 | Fine | $8,827 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Pilot Butte Rehabilitation Center holds 1 of 5 overall; the Oregon average is 3.1.
About Pilot Butte Rehabilitation Center
- Ownership: For profit - Corporation
- Chain: Regency Pacific Management, 27 homes
- Legal name: BD Bend II LLC
- Medicare and Medicaid certified since: May 1, 1978
- Councils: resident council
- Area: urban
Nursing homes near Pilot Butte Rehabilitation Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Bend Transitional Care Bend | 1.0 | 60 | 2.83 | 4.79 | 43.4% | 5 | None |
| Regency Care of Central Oregon Bend | 1.3 | 46 | 4.12 | 5.86 | 35.2% | 5 | None |
| Regency Redmond Rehabilitation and Nursing Center Redmond | 13.9 | 50 | 3.68 | 5.72 | 55.6% | 5 | None |
| Regency Prineville Rehabilitation and Nursing Cent Prineville | 28.0 | 44 | 3.42 | 4.62 | 51.1% | 5 | None |
| Willow Creek Post Acute Madras · no staffing data submitted | 41.1 | 20 | — | — | — | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.