Palm Terrace Healthcare & Rehabilitation Center: Staffing, Turnover, and Inspection Record
Palm Terrace Healthcare & Rehabilitation Center is a 99-bed for-profit nursing home in Laguna Hills, California, part of The Ensign Group. In the CMS August 2026 release it reported 2.37 nurse aide hours per resident per day, 10% below the California average of 2.65, and 52.5% nursing staff turnover (California average 36.7%).
Palm Terrace Healthcare & Rehabilitation Center
24962 Calle AragonLaguna Hills, CA 92637
Orange County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Palm Terrace Healthcare & Rehabilitation Center, nurse aides logged 2.37 hours per resident per day, 10% below the California average. With about 92 residents a day, that works out to roughly 219 aide hours a day, or about 27 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 15% below the all-days figure.
| Hours per resident per day | This home | California avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.37 | 2.65 | 2.32 |
| Licensed practical nurses | 1.52 | 1.20 | 0.86 |
| Registered nurses | 0.44 | 0.67 | 0.69 |
| All nursing staff | 4.34 | 4.52 | 3.86 |
| All nursing staff, weekends | 3.69 | 4.09 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
52.5% of nursing staff at Palm Terrace Healthcare & Rehabilitation Center left over the year CMS measured, against a California average of 36.7% and a US average of 45.8%. Registered nurse turnover was 50.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 9, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 24 health deficiencies (California average 15.7). CMS lists 2 fines totaling $50,950 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Feb 9, 2026 | Fine | $25,475 |
| Feb 9, 2026 | Fine | $25,475 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Palm Terrace Healthcare & Rehabilitation Center holds 3 of 5 overall; the California average is 3.2.
About Palm Terrace Healthcare & Rehabilitation Center
- Ownership: For profit - Limited Liability company
- Chain: The Ensign Group, 342 homes
- Legal name: Gate Three Healthcare, LLC
- Medicare and Medicaid certified since: Apr 9, 1987
- Councils: resident council
- Area: urban
Nursing homes near Palm Terrace Healthcare & Rehabilitation Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Villa Valencia Healthcare Center Laguna Hills | 0.5 | 59 | 2.76 | 4.47 | 45.3% | 4 | None |
| Laguna Hills Health and Rehabilitation Center Laguna Hills | 0.6 | 208 | 2.42 | 3.91 | 39.7% | 1 | None |
| Freedom Village Healthcare Center Lake Forest | 1.7 | 52 | 2.86 | 5.03 | 35.8% | 5 | None |
| Trabuco Hills Post Acute Lake Forest | 3.6 | 175 | 2.54 | 4.17 | 30.4% | 2 | None |
| Orchards Skilled Nursing Rancho Mission Viejo | 3.8 | 49 | 2.84 | 5.35 | 33.3% | 5 | None |
| San Juan Hills Healthcare Center San Juan Capistrano | 7.5 | 45 | 2.86 | 5.08 | 36.8% | 4 | None |
| Regents Point - Windcrest Irvine | 7.8 | 59 | 2.85 | 4.99 | 30.8% | 4 | None |
| Capistrano Beach Care Center Dana Point | 11.0 | 93 | 2.48 | 4.10 | 45.4% | 1 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.