Our Lady of Mercy Life Center: Staffing, Turnover, and Inspection Record
Our Lady of Mercy Life Center is a 160-bed nonprofit nursing home in Guilderland, New York, part of Trinity Health. In the CMS August 2026 release it reported 1.81 nurse aide hours per resident per day, 16% below the New York average of 2.15, and 50.3% nursing staff turnover (New York average 40.3%).
Our Lady of Mercy Life Center
2 Mercycare LaneGuilderland, NY 12084
Albany County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Our Lady of Mercy Life Center, nurse aides logged 1.81 hours per resident per day, 16% below the New York average. With about 149 residents a day, that works out to roughly 271 aide hours a day, or about 34 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | New York avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.81 | 2.15 | 2.32 |
| Licensed practical nurses | 1.02 | 0.76 | 0.86 |
| Registered nurses | 0.79 | 0.71 | 0.69 |
| All nursing staff | 3.62 | 3.62 | 3.86 |
| All nursing staff, weekends | 3.33 | 3.18 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
50.3% of nursing staff at Our Lady of Mercy Life Center left over the year CMS measured, against a New York average of 40.3% and a US average of 45.8%. Registered nurse turnover was 40.5%.
Inspections and penalties
State inspectors last completed a standard health inspection on Oct 15, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 15 health deficiencies (New York average 8.0). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Our Lady of Mercy Life Center holds 1 of 5 overall; the New York average is 3.0.
About Our Lady of Mercy Life Center
- Ownership: Non profit - Corporation
- Chain: Trinity Health, 19 homes
- Medicare and Medicaid certified since: Jul 1, 1993
- Councils: resident council
- Area: urban
Nursing homes near Our Lady of Mercy Life Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| The Grand Rehabilitation and Nrsg at Guilderland Altamont · SFF candidate | 2.9 | 127 | 1.49 | 2.91 | 56.1% | 1 | $40,937 |
| Daughters of Sarah Nursing Center Albany | 4.0 | 210 | 2.08 | 3.50 | 42.3% | 4 | None |
| Teresian House Nursing Home Co Inc Albany | 4.0 | 302 | 2.42 | 3.88 | 33.5% | 3 | None |
| Eddy Village Green at Beverwyck Slingerlands · abuse citation | 4.6 | 24 | 2.95 | 4.76 | 45.0% | 4 | None |
| Kingsway Arms Nursing Center Inc Schenectady | 5.1 | 160 | 2.46 | 4.13 | 37.6% | 4 | None |
| Shaker Place Rehabilitation and Nursing Center Albany | 5.5 | 250 | 2.36 | 3.83 | — | 3 | None |
| St Peters Nursing and Rehabilitation Center Albany | 6.1 | 160 | 2.44 | 4.33 | 49.3% | 4 | None |
| Schenectady Center for Rehabilitation and Nursing Schenectady | 6.5 | 240 | 2.15 | 3.64 | 51.8% | 2 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
Explore next
Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.