Ontario Center for Rehabilitation and Healthcare: Staffing, Turnover, and Inspection Record
Ontario Center for Rehabilitation and Healthcare is a 98-bed for-profit nursing home in Canandaigua, New York, part of Centers Health Care. In the CMS August 2026 release it reported 1.79 nurse aide hours per resident per day, 17% below the New York average of 2.15, and 80.6% nursing staff turnover (New York average 40.3%).
Ontario Center for Rehabilitation and Healthcare
3062 County Complex DriveCanandaigua, NY 14424
Ontario County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Ontario Center for Rehabilitation and Healthcare, nurse aides logged 1.79 hours per resident per day, 17% below the New York average. With about 95 residents a day, that works out to roughly 169 aide hours a day, or about 21 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 22% below the all-days figure.
| Hours per resident per day | This home | New York avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.79 | 2.15 | 2.32 |
| Licensed practical nurses | 0.79 | 0.76 | 0.86 |
| Registered nurses | 0.44 | 0.71 | 0.69 |
| All nursing staff | 3.02 | 3.62 | 3.86 |
| All nursing staff, weekends | 2.35 | 3.18 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
80.6% of nursing staff at Ontario Center for Rehabilitation and Healthcare left over the year CMS measured, against a New York average of 40.3% and a US average of 45.8%. Registered nurse turnover was 76.5%. 4 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 31, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 20 health deficiencies (New York average 8.0). CMS lists 1 fine totaling $117,878 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jan 31, 2025 | Fine | $117,878 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Ontario Center for Rehabilitation and Healthcare holds 1 of 5 overall; the New York average is 3.0.
About Ontario Center for Rehabilitation and Healthcare
- Ownership: For profit - Limited Liability company
- Chain: Centers Health Care, 36 homes
- Legal name: Ontario Operations Assoc LLC
- Medicare and Medicaid certified since: Jan 1, 1977
- Councils: resident council
- Area: urban
Nursing homes near Ontario Center for Rehabilitation and Healthcare
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Elm Manor Nursing and Rehabilitation Center Canandaigua | 3.7 | 46 | 1.62 | 2.84 | 85.7% | 1 | None |
| M.M. Ewing Continuing Care Center Canandaigua | 3.9 | 178 | 2.35 | 4.11 | 33.1% | 5 | None |
| Clifton Springs Hospital and Clinic Extended Care Clifton Springs | 6.4 | 108 | 2.24 | 4.09 | 46.4% | 4 | None |
| Finger Lakes Health Geneva | 11.5 | 345 | — | — | — | 2 | $125,650 |
| Wayne Health Care Newark | 13.2 | 182 | 1.90 | 3.70 | 36.5% | 4 | None |
| Newark Manor Nursing Home Inc Newark | 13.6 | 60 | 2.18 | 3.60 | 54.3% | 4 | None |
| Wayne County Nursing Home Lyons | 15.6 | 192 | 2.81 | 4.57 | 33.3% | 1 | $16,153 |
| Penn Yan Manor Nursing Home Inc Penn Yan | 16.6 | 46 | 2.35 | 3.68 | 36.0% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.