Oakwood Health Services: Staffing, Turnover, and Inspection Record
Oakwood Health Services is a 80-bed for-profit nursing home in Altoona, Wisconsin, part of North Shore Healthcare. In the CMS August 2026 release it reported 2.33 nurse aide hours per resident per day, 10% below the Wisconsin average of 2.58, and 32.1% nursing staff turnover (Wisconsin average 46.9%).
Oakwood Health Services
2512 New Pine DrAltoona, WI 54720
Eau Claire County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Oakwood Health Services, nurse aides logged 2.33 hours per resident per day, 10% below the Wisconsin average. With about 59 residents a day, that works out to roughly 137 aide hours a day, or about 17 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Wisconsin avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.33 | 2.58 | 2.32 |
| Licensed practical nurses | 0.73 | 0.64 | 0.86 |
| Registered nurses | 1.03 | 0.99 | 0.69 |
| All nursing staff | 4.08 | 4.21 | 3.86 |
| All nursing staff, weekends | 3.55 | 3.77 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
32.1% of nursing staff at Oakwood Health Services left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 33.3%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 11, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 9 health deficiencies (Wisconsin average 9.5). CMS lists 2 fines totaling $36,552 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Feb 20, 2025 | Fine | $22,925 |
| Aug 26, 2024 | Fine | $13,627 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Oakwood Health Services holds 3 of 5 overall; the Wisconsin average is 3.0.
About Oakwood Health Services
- Ownership: For profit - Limited Liability company
- Chain: North Shore Healthcare, 59 homes
- Legal name: NSH Altoona LLC
- Medicare and Medicaid certified since: Jan 1, 1990
- Councils: resident council
- Area: urban
Nursing homes near Oakwood Health Services
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Grace Lutheran Communities - River Pines Altoona | 0.1 | 50 | 3.24 | 4.99 | 51.4% | 4 | None |
| Dove Healthcare - South Eau Claire Eau Claire | 2.0 | 50 | 3.04 | 5.31 | 46.3% | 5 | None |
| Dove Healthcare - West Eau Claire Eau Claire | 4.2 | 83 | 3.64 | 6.23 | 41.0% | 4 | None |
| Chippewa Manor Nursing and Rehabilitation Chippewa Falls | 8.1 | 50 | 3.01 | 4.70 | 45.2% | 5 | None |
| Wi Veterans Home at Chippewa Falls Chippewa Falls | 9.6 | 72 | 2.43 | 3.94 | 37.6% | 5 | None |
| Dove Healthcare - Regional Vent Center Chippewa Falls | 10.9 | 50 | 5.69 | 9.32 | 35.7% | 3 | $68,402 |
| Augusta Health and Rehabilitation Augusta · staffing data not validated | 17.9 | 50 | — | — | 34.8% | 2 | None |
| American Lutheran Home-Mondovi Mondovi | 19.5 | 35 | 2.37 | 3.79 | 20.0% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
Explore next
Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.