Norwich Springs Health Campus: Staffing, Turnover, and Inspection Record
Norwich Springs Health Campus is a 54-bed for-profit nursing home in Hilliard, Ohio, part of Trilogy Health Services. In the CMS August 2026 release it reported 2.11 nurse aide hours per resident per day, about the same as the Ohio average of 2.09, and 46.9% nursing staff turnover (Ohio average 48.7%).
Norwich Springs Health Campus
4680 Library WayHilliard, OH 43026
Franklin County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Norwich Springs Health Campus, nurse aides logged 2.11 hours per resident per day, about the same as the Ohio average. With about 51 residents a day, that works out to roughly 107 aide hours a day, or about 13 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | Ohio avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.11 | 2.09 | 2.32 |
| Licensed practical nurses | 0.91 | 0.95 | 0.86 |
| Registered nurses | 1.14 | 0.64 | 0.69 |
| All nursing staff | 4.16 | 3.69 | 3.86 |
| All nursing staff, weekends | 3.59 | 3.28 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
46.9% of nursing staff at Norwich Springs Health Campus left over the year CMS measured, against a Ohio average of 48.7% and a US average of 45.8%. Registered nurse turnover was 21.4%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 30, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 8 health deficiencies (Ohio average 10.7). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Norwich Springs Health Campus holds 4 of 5 overall; the Ohio average is 3.2.
About Norwich Springs Health Campus
- Ownership: For profit - Corporation
- Chain: Trilogy Health Services, 123 homes
- Legal name: Trilogy Healthcare of Hilliard, LLC
- Medicare and Medicaid certified since: Dec 22, 2021
- Part of a continuing care retirement community
- Councils: resident and family councils
- Area: urban
Nursing homes near Norwich Springs Health Campus
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Darby Glenn Nursing and Rehabilitation Center Hilliard | 1.1 | 99 | 2.03 | 3.41 | 42.7% | 5 | None |
| Trueman Pointe Care Center Hilliard | 1.2 | 72 | 2.15 | 3.52 | 59.5% | 5 | None |
| Mill Run Care Center Hilliard | 1.3 | 66 | 2.18 | 4.16 | 64.6% | 3 | $91,350 |
| Mayfair Village Nursing Care Center Columbus | 3.0 | 99 | 2.02 | 3.66 | 39.8% | 2 | None |
| The Sanctuary at Tuttle Crossing Dublin · abuse citation | 3.2 | 66 | 2.34 | 4.30 | 73.1% | 1 | None |
| Sapphire Rehabilitation and Care Center Columbus · SFF candidate | 4.0 | 113 | 2.00 | 3.65 | 78.6% | 1 | $337,273 |
| Friendship Village of Dublin Dublin | 4.1 | 50 | 3.05 | 5.20 | — | 4 | None |
| Crown Pointe Care Center Columbus | 4.2 | 90 | 2.03 | 3.29 | 41.8% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.