Norwich Rehabilitation & Nursing Center: Staffing, Turnover, and Inspection Record
Norwich Rehabilitation & Nursing Center is a 80-bed for-profit nursing home in Norwich, New York, part of Personal Healthcare Management. In the CMS August 2026 release it reported 1.97 nurse aide hours per resident per day, 8% below the New York average of 2.15, and 58.4% nursing staff turnover (New York average 40.3%).
Norwich Rehabilitation & Nursing Center
88 Calvary DriveNorwich, NY 13815
Chenango County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Norwich Rehabilitation & Nursing Center, nurse aides logged 1.97 hours per resident per day, 8% below the New York average. With about 79 residents a day, that works out to roughly 156 aide hours a day, or about 19 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 18% below the all-days figure.
| Hours per resident per day | This home | New York avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.97 | 2.15 | 2.32 |
| Licensed practical nurses | 0.86 | 0.76 | 0.86 |
| Registered nurses | 0.70 | 0.71 | 0.69 |
| All nursing staff | 3.53 | 3.62 | 3.86 |
| All nursing staff, weekends | 2.90 | 3.18 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
58.4% of nursing staff at Norwich Rehabilitation & Nursing Center left over the year CMS measured, against a New York average of 40.3% and a US average of 45.8%. Registered nurse turnover was 45.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 1, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (New York average 8.0). CMS lists 7 fines totaling $63,215 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Dec 3, 2024 | Fine | $15,591 |
| Feb 20, 2024 | Fine | $4,938 |
| Feb 12, 2024 | Fine | $4,938 |
| Jan 22, 2024 | Fine | $14,814 |
| Jan 8, 2024 | Fine | $4,938 |
| Jan 2, 2024 | Fine | $4,587 |
| Dec 11, 2023 | Fine | $13,409 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Norwich Rehabilitation & Nursing Center holds 3 of 5 overall; the New York average is 3.0.
About Norwich Rehabilitation & Nursing Center
- Ownership: For profit - Limited Liability company
- Chain: Personal Healthcare Management, 21 homes
- Legal name: Norwich Operating Co LLC
- Medicare and Medicaid certified since: Jun 16, 1992
- Councils: resident and family councils
- Area: rural
Nursing homes near Norwich Rehabilitation & Nursing Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Valley View Manor Nursing Home Norwich | 1.1 | 82 | 2.57 | 3.95 | 49.4% | 3 | None |
| N Y S Veterans Home Oxford | 7.5 | 242 | 2.21 | 3.57 | — | 4 | None |
| Chasehealth Rehab and Residential Care New Berlin | 11.5 | 80 | 2.05 | 3.33 | — | 3 | None |
| Chestnut Park Rehabilitation and Nursing Center Oneonta | 23.5 | 80 | 1.73 | 3.28 | 66.2% | 1 | None |
| Aurelia Osborn Fox Memorial Hospital Oneonta · abuse citation | 23.8 | 131 | 2.35 | 3.80 | 37.1% | 1 | None |
| Crouse Community Center Inc Morrisville | 24.6 | 120 | 2.92 | 4.01 | 26.4% | 4 | None |
| Waterville Residential Care Center Waterville | 27.6 | 92 | 2.06 | 3.25 | 50.5% | 3 | None |
| Cooperstown Center for Rehabilitation and Nursing Cooperstown | 30.5 | 174 | 2.05 | 3.37 | 64.3% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.