North End Rehabilitation and Healthcare Center: Staffing, Turnover, and Inspection Record
North End Rehabilitation and Healthcare Center is a 100-bed for-profit nursing home in Boston, Massachusetts, part of Marquis Health Services. In the CMS August 2026 release it reported 2.37 nurse aide hours per resident per day, 5% above the Massachusetts average of 2.26, and 41.4% nursing staff turnover (Massachusetts average 38.2%).
North End Rehabilitation and Healthcare Center
70 Fulton StreetBoston, MA 02109
Suffolk County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At North End Rehabilitation and Healthcare Center, nurse aides logged 2.37 hours per resident per day, 5% above the Massachusetts average. With about 89 residents a day, that works out to roughly 211 aide hours a day, or about 26 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Massachusetts avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.37 | 2.26 | 2.32 |
| Licensed practical nurses | 0.73 | 0.95 | 0.86 |
| Registered nurses | 1.47 | 0.65 | 0.69 |
| All nursing staff | 4.57 | 3.86 | 3.86 |
| All nursing staff, weekends | 3.97 | 3.48 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
41.4% of nursing staff at North End Rehabilitation and Healthcare Center left over the year CMS measured, against a Massachusetts average of 38.2% and a US average of 45.8%. Registered nurse turnover was 36.0%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 30, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 4 health deficiencies (Massachusetts average 7.2). CMS lists 1 fine totaling $17,345 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| May 9, 2025 | Fine | $17,345 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. North End Rehabilitation and Healthcare Center holds 2 of 5 overall; the Massachusetts average is 3.0.
About North End Rehabilitation and Healthcare Center
- Ownership: For profit - Limited Liability company
- Chain: Marquis Health Services, 87 homes
- Legal name: Neb Operator LLC
- Medicare and Medicaid certified since: Jul 1, 1990
- Councils: resident council
- Area: urban
Nursing homes near North End Rehabilitation and Healthcare Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Leonard Florence Center for Living Chelsea | 2.0 | 100 | 4.97 | 7.34 | 31.2% | 5 | None |
| Highland Park Rehabilitation and Healthcare Center Chelsea | 2.3 | 195 | 1.84 | 3.02 | 48.6% | 1 | None |
| Katzman Family Center for Living Chelsea | 2.8 | 123 | 2.61 | 4.01 | 23.8% | 5 | None |
| The Massachusetts Veterans Home at Chelsea Chelsea | 3.0 | 154 | 4.35 | 6.97 | — | 4 | None |
| Cambridge Rehabilitation & Nursing Center Cambridge | 3.0 | 83 | 2.01 | 3.54 | 33.8% | 4 | None |
| The Center at Advocate East Boston | 3.1 | 190 | 1.90 | 3.28 | 41.5% | 1 | $69,000 |
| Benjamin Healthcare Center Boston | 3.6 | 205 | 2.28 | 3.63 | 11.5% | 1 | $96,705 |
| Rehabilitation & Nursing Center at Everett (The) Everett | 3.8 | 183 | 2.07 | 3.45 | 22.1% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.