New Mark Rehab and Healthcare Center: Staffing, Turnover, and Inspection Record
New Mark Rehab and Healthcare Center is a 199-bed for-profit nursing home in Kansas City, Missouri, part of Ama Holdings. In the CMS August 2026 release it reported 2.37 nurse aide hours per resident per day, 3% above the Missouri average of 2.29, and 70.6% nursing staff turnover (Missouri average 56.0%).
New Mark Rehab and Healthcare Center
11221 North Nashua DriveKansas City, MO 64155
Clay County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At New Mark Rehab and Healthcare Center, nurse aides logged 2.37 hours per resident per day, 3% above the Missouri average. With about 157 residents a day, that works out to roughly 371 aide hours a day, or about 46 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | Missouri avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.37 | 2.29 | 2.32 |
| Licensed practical nurses | 0.77 | 0.68 | 0.86 |
| Registered nurses | 0.37 | 0.46 | 0.69 |
| All nursing staff | 3.51 | 3.43 | 3.86 |
| All nursing staff, weekends | 3.19 | 3.02 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
70.6% of nursing staff at New Mark Rehab and Healthcare Center left over the year CMS measured, against a Missouri average of 56.0% and a US average of 45.8%. Registered nurse turnover was 85.7%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 19, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 14 health deficiencies (Missouri average 11.5). CMS lists 2 fines totaling $12,279 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Sep 26, 2025 | Fine | $4,261 |
| Feb 13, 2024 | Fine | $8,018 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. New Mark Rehab and Healthcare Center holds 1 of 5 overall; the Missouri average is 2.5.
About New Mark Rehab and Healthcare Center
- Ownership: For profit - Limited Liability company
- Chain: Ama Holdings, 13 homes
- Legal name: New Mark Operator LLC
- Medicare and Medicaid certified since: Jan 8, 1987
- Councils: resident council
- Area: urban
Nursing homes near New Mark Rehab and Healthcare Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Tiffany Springs Rehabilitation & Health Care Cente Kansas City | 4.6 | 120 | 2.32 | 3.73 | 47.0% | 3 | $48,152 |
| Linden Woods Village Gladstone | 5.3 | 40 | 2.50 | 4.00 | 61.1% | 4 | None |
| Pleasant Valley Manor Care Center Liberty | 7.7 | 102 | 2.38 | 3.58 | 32.7% | 4 | $24,235 |
| Ignite Medical Resort Kansas City, LLC Kansas City | 7.8 | 90 | 1.80 | 3.47 | 50.0% | 3 | $6,368 |
| Avalon View Health and Wellness Liberty | 8.2 | 140 | 2.02 | 2.98 | 54.0% | 3 | $14,267 |
| Norterre Liberty | 8.5 | 60 | 2.64 | 4.95 | 55.8% | 3 | None |
| Pinnacle Point Wellness & Rehabilitation Riverside | 8.7 | 180 | 2.64 | 3.68 | 80.0% | 3 | $52,878 |
| McCrite Plaza at Briarcliff Skilled Facility Kansas City | 9.2 | 56 | 3.55 | 5.92 | 54.5% | 2 | $31,280 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.