Mount Carmel Care Center: Staffing, Turnover, and Inspection Record
Mount Carmel Care Center is a 69-bed nonprofit nursing home in Lenox, Massachusetts, part of Carmelite Sisters for the Aged and Infirmed. In the CMS August 2026 release it reported 2.10 nurse aide hours per resident per day, 7% below the Massachusetts average of 2.26, and 73.3% nursing staff turnover (Massachusetts average 38.2%).
Mount Carmel Care Center
320 Pittsfield RoadLenox, MA 01240
Berkshire County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Mount Carmel Care Center, nurse aides logged 2.10 hours per resident per day, 7% below the Massachusetts average. With about 63 residents a day, that works out to roughly 132 aide hours a day, or about 17 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 6% below the all-days figure.
| Hours per resident per day | This home | Massachusetts avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.10 | 2.26 | 2.32 |
| Licensed practical nurses | 1.33 | 0.95 | 0.86 |
| Registered nurses | 0.68 | 0.65 | 0.69 |
| All nursing staff | 4.10 | 3.86 | 3.86 |
| All nursing staff, weekends | 3.85 | 3.48 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
73.3% of nursing staff at Mount Carmel Care Center left over the year CMS measured, against a Massachusetts average of 38.2% and a US average of 45.8%. Registered nurse turnover was 68.8%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 23, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Massachusetts average 7.2). CMS lists 1 fine totaling $46,410 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 10, 2024 | Fine | $46,410 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Mount Carmel Care Center holds 3 of 5 overall; the Massachusetts average is 3.0.
About Mount Carmel Care Center
- Ownership: Non profit - Church related
- Chain: Carmelite Sisters for the Aged and Infirmed, 3 homes
- Legal name: Mount Carmel Care Center, Inc.
- Medicare and Medicaid certified since: Jun 3, 1993
- Councils: resident council
- Area: urban
Nursing homes near Mount Carmel Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Kimball Farms Nursing Care Center Lenox | 2.7 | 74 | 2.32 | 4.42 | 41.0% | 4 | None |
| Berkshire Place Pittsfield | 3.2 | 54 | 2.99 | 5.02 | 68.4% | 4 | None |
| Springside Rehabilitation and Skilled Care Center Pittsfield | 3.2 | 135 | 2.27 | 3.55 | 49.4% | 4 | None |
| Hillcrest Commons Nursing & Rehabilitation Center Pittsfield | 4.3 | 265 | 2.32 | 3.75 | 34.5% | 1 | $11,629 |
| Lee Healthcare Lee | 4.9 | 88 | 1.93 | 3.18 | 62.3% | 1 | None |
| Mt Greylock Extended Care Facility Pittsfield | 5.2 | 100 | 2.44 | 4.20 | 33.3% | 5 | None |
| Craneville Rehabilitation and Skilled Care Center Dalton | 7.2 | 89 | 2.03 | 3.67 | 52.3% | 4 | None |
| Fairview Commons Nursing & Rehabilitation Center Great Barrington | 13.5 | 146 | 2.19 | 3.73 | 56.0% | 1 | $74,354 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.