Montowese Center for Health & Rehabilitation: Staffing, Turnover, and Inspection Record
Montowese Center for Health & Rehabilitation is a 120-bed for-profit nursing home in North Haven, Connecticut, part of National Health Care Associates. In the CMS August 2026 release it reported 2.11 nurse aide hours per resident per day, 5% below the Connecticut average of 2.22, and 41.3% nursing staff turnover (Connecticut average 37.4%).
Montowese Center for Health & Rehabilitation
163 Quinnipiac AvenueNorth Haven, CT 06473
South Central Ct County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Montowese Center for Health & Rehabilitation, nurse aides logged 2.11 hours per resident per day, 5% below the Connecticut average. With about 111 residents a day, that works out to roughly 233 aide hours a day, or about 29 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | Connecticut avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.11 | 2.22 | 2.32 |
| Licensed practical nurses | 1.23 | 0.82 | 0.86 |
| Registered nurses | 0.50 | 0.69 | 0.69 |
| All nursing staff | 3.83 | 3.73 | 3.86 |
| All nursing staff, weekends | 3.38 | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
41.3% of nursing staff at Montowese Center for Health & Rehabilitation left over the year CMS measured, against a Connecticut average of 37.4% and a US average of 45.8%. Registered nurse turnover was 55.6%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Oct 24, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 11 health deficiencies (Connecticut average 13.4). CMS lists 1 fine totaling $10,033 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Dec 23, 2024 | Fine | $10,033 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Montowese Center for Health & Rehabilitation holds 2 of 5 overall; the Connecticut average is 3.0.
About Montowese Center for Health & Rehabilitation
- Ownership: For profit - Limited Liability company
- Chain: National Health Care Associates, 42 homes
- Legal name: Montowese Acquisition Operator LLC
- Medicare and Medicaid certified since: Jan 1, 1967
- Councils: resident and family councils
- Area: urban
Nursing homes near Montowese Center for Health & Rehabilitation
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Leeway, Inc New Haven · many days without an RN | 2.3 | 30 | 0.22 | 0.29 | 100.0% | 4 | None |
| New Haven Center for Nursing & Rehabilitation LLC New Haven · abuse citation | 2.8 | 150 | 2.43 | 4.04 | 27.6% | 1 | $61,814 |
| Mary Wade Home New Haven · abuse citation | 2.8 | 45 | 2.76 | 4.76 | 51.8% | 1 | $20,144 |
| Whitney Center Hamden | 3.0 | 59 | 1.53 | 2.63 | 22.6% | 3 | None |
| Arden Care Center Hamden · SFF candidate · abuse citation | 3.6 | 271 | 2.19 | 3.53 | 38.1% | 1 | $87,831 |
| Apple Rehab Laurel Woods East Haven | 3.8 | 120 | 2.09 | 3.56 | 39.8% | 2 | $64,555 |
| Whitney Rehabilitation Care Center Hamden | 3.9 | 150 | 2.51 | 3.92 | 41.6% | 3 | None |
| Hamden Rehabilitation & Healthcare Center Hamden | 4.3 | 153 | 2.49 | 4.04 | 44.9% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.