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Mercy Retirement & Care Center: Staffing, Turnover, and Inspection Record

Mercy Retirement & Care Center is a 59-bed nonprofit nursing home in Oakland, California. In the CMS August 2026 release it reported 2.80 nurse aide hours per resident per day, 6% above the California average of 2.65.

Certified for Medicare and Medicaid · CMS number 555189

Mercy Retirement & Care Center

3431 Foothill Blvd.
Oakland, CA 94601
Alameda County
Aide hours per resident a day
2.80
California average 2.65
Nursing staff turnover
—
California average 36.7%
Certified beds
59
about 51 residents a day
Fines, last 3 years
1
$16,675 total

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Mercy Retirement & Care Center, nurse aides logged 2.80 hours per resident per day, 6% above the California average. With about 51 residents a day, that works out to roughly 142 aide hours a day, or about 18 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.

Staff hours per resident per day at Mercy Retirement & Care Center, California average, and US average
Hours per resident per dayThis homeCalifornia avgUS avg
Nurse aides (CNAs)2.802.652.32
Licensed practical nurses0.991.200.86
Registered nurses0.900.670.69
All nursing staff4.684.523.86
All nursing staff, weekends4.154.093.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

CMS publishes no nursing staff turnover figure for Mercy Retirement & Care Center in this release. 2 administrators left over the same period.

CMS note: Staffing data not submitted or not valid for calculating turnover.

Nursing staff turnover
—
California 36.7% · US 45.8%
Registered nurse turnover
—
California 38.1% · US 42.9%
Administrators who left
2
California average 0.4

Inspections and penalties

State inspectors last completed a standard health inspection on Feb 13, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 9 health deficiencies (California average 15.7). CMS lists 1 fine totaling $16,675 in the last three years.

Health deficiencies, latest cycle
9
From complaints
2
Infection-control citations
—
Payment denials, 3 years
0
Fines and payment denials at Mercy Retirement & Care Center, last three years
Inspection datePenaltyAmount or length
Sep 27, 2024Fine$16,675

CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Mercy Retirement & Care Center holds 4 of 5 overall; the California average is 3.2.

Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
4 of 5

About Mercy Retirement & Care Center

  • Ownership: Non profit - Corporation
  • Legal name: Mercy Retirement and Care Center
  • Medicare and Medicaid certified since: Jan 17, 1985
  • Councils: resident council
  • Area: urban

Nursing homes near Mercy Retirement & Care Center

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Mercy Retirement & Care Center. Column headers sort the table.
Garfield Neurobehavioral Center
Oakland · abuse citation
0.6963.294.5813.2%3None
Fruitvale Healthcare Center
Oakland
0.61402.894.0924.0%5$82,691
Bellaken Skilled Nursing Center
Oakland
0.7612.784.0914.0%5None
Bay Marina Post Acute
Oakland
0.7942.524.02—3$9,175
Oakland Heights Nursing and Rehabilitation
Oakland
1.0482.654.5235.4%5$7,409
Excell Health Care Center
Oakland
1.1992.463.8631.5%5None
Redwood Healthcare Center LLC
Oakland
1.1442.434.0825.6%4None
Princeton Manor Healthcare Center, LLC
Oakland
1.4822.543.86—3None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

Explore next

← All nursing homes in California

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.