Mercy Retirement & Care Center: Staffing, Turnover, and Inspection Record
Mercy Retirement & Care Center is a 59-bed nonprofit nursing home in Oakland, California. In the CMS August 2026 release it reported 2.80 nurse aide hours per resident per day, 6% above the California average of 2.65.
Mercy Retirement & Care Center
3431 Foothill Blvd.Oakland, CA 94601
Alameda County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Mercy Retirement & Care Center, nurse aides logged 2.80 hours per resident per day, 6% above the California average. With about 51 residents a day, that works out to roughly 142 aide hours a day, or about 18 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | California avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.80 | 2.65 | 2.32 |
| Licensed practical nurses | 0.99 | 1.20 | 0.86 |
| Registered nurses | 0.90 | 0.67 | 0.69 |
| All nursing staff | 4.68 | 4.52 | 3.86 |
| All nursing staff, weekends | 4.15 | 4.09 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
CMS publishes no nursing staff turnover figure for Mercy Retirement & Care Center in this release. 2 administrators left over the same period.
CMS note: Staffing data not submitted or not valid for calculating turnover.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 13, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 9 health deficiencies (California average 15.7). CMS lists 1 fine totaling $16,675 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Sep 27, 2024 | Fine | $16,675 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Mercy Retirement & Care Center holds 4 of 5 overall; the California average is 3.2.
About Mercy Retirement & Care Center
- Ownership: Non profit - Corporation
- Legal name: Mercy Retirement and Care Center
- Medicare and Medicaid certified since: Jan 17, 1985
- Councils: resident council
- Area: urban
Nursing homes near Mercy Retirement & Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Garfield Neurobehavioral Center Oakland · abuse citation | 0.6 | 96 | 3.29 | 4.58 | 13.2% | 3 | None |
| Fruitvale Healthcare Center Oakland | 0.6 | 140 | 2.89 | 4.09 | 24.0% | 5 | $82,691 |
| Bellaken Skilled Nursing Center Oakland | 0.7 | 61 | 2.78 | 4.09 | 14.0% | 5 | None |
| Bay Marina Post Acute Oakland | 0.7 | 94 | 2.52 | 4.02 | — | 3 | $9,175 |
| Oakland Heights Nursing and Rehabilitation Oakland | 1.0 | 48 | 2.65 | 4.52 | 35.4% | 5 | $7,409 |
| Excell Health Care Center Oakland | 1.1 | 99 | 2.46 | 3.86 | 31.5% | 5 | None |
| Redwood Healthcare Center LLC Oakland | 1.1 | 44 | 2.43 | 4.08 | 25.6% | 4 | None |
| Princeton Manor Healthcare Center, LLC Oakland | 1.4 | 82 | 2.54 | 3.86 | — | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.